Booking problem with Air NZ/Air Canada itinerary

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Member since 02 Jan 2013

Total posts 66

Can anyone help me with this situation? Last night I booked a flight with AirNZ Codeshare with AC and UA YYZ-YVR-SFO-AKL-SYD for August. The particular dates I selected would not go through when I went to make a payment. I spoke to AirNZ who informed me the reasons the booking wont complete is the section between YVR-SFO with UA is fully booked. I then decided to flyout of LAX instead but had the same issue with YVR-LAX with UA also completely booked therefore could not complete the traansaction. This happended on all flights on two sides of the dates I was wanting to fly. I ended up having to fly out of YVR 3 days later than normal to get a good price. When I spoke to AirNZ they offered me and earlier flight with UA YVR-SFO to get my connecting flight to AKL for my original dates but had to pay the difference of $370. What I want to know are airlines able to do this? I can still see the original flights I wanted are advertised on their website but basically unavailable due to YVR-SFO, YVR-LAX being booked.

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