I was traveling on Jetstar in economy through Sydney recently, and tried to use one of my Express Pass vouchers which I'd saved up from a previous flight in J on Qantas. When I got to the front of the Fast-Track que, the bouncer took my card, and informed me that I'd committed fraud by trying to use a Qantas express pass voucher on Jetstar. He then wouldn't let me even look at it again to read the Terms and Conditions, let alone save it for another Qantas flight. I've never previously had any problems with saving Express Pass usage from one flight to another, and thought it was a reasonably common thing to do. Has anyone else had a similar experience? Or do we always have to use it on the flight it was issued for?
We do it too. I agree it's a reasonably common thing to do... I look at them like lounge passes, if you don't need to use one just hold onto it. Even if that's not right, I think being accused of 'committing fraud' is a little over the top!
Do it all the time and have a mix and QF and JQ passes saved up. I generally hand them out to travelling companions but will be sure to match passes with airline in future!
In violation, how awful. Aren't they meant to be used when issued - for that flight. It's a bit like not validating your tram ticket and hoping to save the credit for another trip when the inspectors are on board.
I don't see anything wrong with pocketing an Express Path card and using it next time. Often when I get to the airport between peak travel periods there is no queue for security so I join a regular line and keep the Express Path card. I certainly think it's a bit much for the SYD staffer to go all bouncer-nazi on you and carry on about fraud. They have been scanning boarding passes for a while now and that automatically tells them if you are first class or business class where you have rights to use the Express Path but clearly now they are trying to match the flight with the airline-issued pass.
[Don't have to be Business or First - as Platinum I get them every time I fly Economy to Auckland QUOTE=14574;35230]
I don't see anything wrong with pocketing an Express Path card and using it next time. Often when I get to the airport between peak travel periods there is no queue for security so I join a regular line and keep the Express Path card. I certainly think it's a bit much for the SYD staffer to go all bouncer-nazi on you and carry on about fraud. They have been scanning boarding passes for a while now and that automatically tells them if you are first class or business class where you have rights to use the Express Path but clearly now they are trying to match the flight with the airline-issued pass.
sogden
sogden
Qantas - Qantas Frequent Flyer
Member since 18 Jan 2017
Total posts 1
I was traveling on Jetstar in economy through Sydney recently, and tried to use one of my Express Pass vouchers which I'd saved up from a previous flight in J on Qantas. When I got to the front of the Fast-Track que, the bouncer took my card, and informed me that I'd committed fraud by trying to use a Qantas express pass voucher on Jetstar. He then wouldn't let me even look at it again to read the Terms and Conditions, let alone save it for another Qantas flight. I've never previously had any problems with saving Express Pass usage from one flight to another, and thought it was a reasonably common thing to do. Has anyone else had a similar experience? Or do we always have to use it on the flight it was issued for?
Melbin
Melbin
Member since 08 Feb 2016
Total posts 5
We do it too. I agree it's a reasonably common thing to do... I look at them like lounge passes, if you don't need to use one just hold onto it. Even if that's not right, I think being accused of 'committing fraud' is a little over the top!
jginpil
jginpil
Virgin Australia - Velocity Rewards
Member since 06 Feb 2012
Total posts 25
Over egoed line monitors and loungr dragons flexing the only power they have... its actually kind of sad
juicedpixels
juicedpixels
Member since 06 Oct 2016
Total posts 13
I think the issue is you can buy them for about $1 on eBay so he probably thought you did that.
Steve987
Steve987
Member since 23 Feb 2015
Total posts 268
Do it all the time and have a mix and QF and JQ passes saved up. I generally hand them out to travelling companions but will be sure to match passes with airline in future!
btaus
btaus
Qantas - Qantas Frequent Flyer
Member since 15 Dec 2016
Total posts 171
Outbound Express Path is basically useless now with most users required to scan their passport with self-serve kiosks.
sgb
sgb
Emirates Airlines - Skywards
Member since 30 Nov 2015
Total posts 419
In violation, how awful. Aren't they meant to be used when issued - for that flight. It's a bit like not validating your tram ticket and hoping to save the credit for another trip when the inspectors are on board.
Steve Doyle
Steve Doyle
Member since 13 Sep 2016
Total posts 6
I don't see anything wrong with pocketing an Express Path card and using it next time. Often when I get to the airport between peak travel periods there is no queue for security so I join a regular line and keep the Express Path card. I certainly think it's a bit much for the SYD staffer to go all bouncer-nazi on you and carry on about fraud. They have been scanning boarding passes for a while now and that automatically tells them if you are first class or business class where you have rights to use the Express Path but clearly now they are trying to match the flight with the airline-issued pass.
Chris C.
Chris C.
Member since 24 Apr 2012
Total posts 1,116
"Committed fraud"... pah-lease! Somebody's on a power trip, and it ain't the person travelling. :P
henrus
henrus
Qantas - Qantas Frequent Flyer
Member since 23 Oct 2013
Total posts 766
I would love for someone to take this up to Sydney Airport and see what response they get.
austravel
austravel
Qantas
Member since 31 Mar 2014
Total posts 4
[Don't have to be Business or First - as Platinum I get them every time I fly Economy to Auckland QUOTE=14574;35230]
[/QUOTE]
talkscheap
talkscheap
Virgin Australia - Velocity Rewards
Member since 10 Dec 2016
Total posts 4
akronflyer
akronflyer
Qantas - Qantas Frequent Flyer
Member since 29 Jul 2014
Total posts 145