Qantas - Qantas Frequent Flyer
Member since 28 Dec 2015
Total posts 13
Member since 16 Jun 2011
Total posts 230
This is a problem that has happened on and off over the years. You can ring QFF and see if they can push it through, or remove the request and resubmit it.
Qantas - P1 Qantas Frequent Flyer
Member since 10 Apr 2013
Total posts 85
Brinkers is correct, this is a problem that has occurred for me on a number of occasions. It can sometimes occur if you try to get the upgrade too soon after you have purchased the ticket online. I just ring QANTAS and explain the issue and they have given me the instant upgrade every time. Enjoy the trip
Thank you for your replies. By this morning there are no longer any business reward seats for my flight, I did call Qantas nonetheless and they confirmed that there were no seats. So perhaps they were those "phantom reward seats" that I have read people talk sometimes about in forums? Anyway I have put in an upgrade request and we will just have to wait and see.
Really appreciate your replies and tips.
Member since 20 Aug 2014
Total posts 148
Hopefully you get it. I had the same experience as described by mern and brinkers above. I requested an upgrade immediately after booking and after several days it still hadn't cleared despite reward seats being available.
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Qantas domestic classic upgrade won't clear when there are still reward seats available?
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