How do Qantas points and status credits post after a flight?

1 reply

AlexTravAddict

Qantas - Qantas Frequent Flyer

Member since 17 May 2015

Total posts 41

Can anyone shed light on how Qantas points and status credits post to a frequent flyer account after a flight (from a systems perspective)?


I travelled on QF43 Sydney-Denpasar this week with a relative. We were on the same booking, we boarded at the same time, we both have the same FF status, yet we received our points and status credits about 48 hours apart. This same thing has occurred several times this year. I am surprised by how inconsistent Qantas are at crediting points.

I would have assumed that after a flight a list of all the boarded passengers gets sent to a Qantas server which then credits the points. So I am a little confused why different passengers would receive points at different times, and why it sometimes takes a day for the points to credit and sometimes takes 3-4 days.

Dredgy

Qantas - Qantas Frequent Flyer

Member since 02 Apr 2017

Total posts 180

Lot of passengers are due point credits every day. Probably goes into a queue, something. Could be alphabetical, by ticket number etc.

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