Virgin points credit three month delay

2 replies

indaba

QF

Member since 16 Aug 2016

Total posts 6

Does anyone else have problems with virgin crediting FF points?

Travelled in Sept on VA flight number in B class to UAE still to get points or upgrade to platinum which I am sure will be dated back to flight date

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 204

You're a business customer. Call them. They'll sort it out Tout Suite.

puppy79

Member since 06 Dec 2017

Total posts 23

I have never had such problems personally with any of their partners.ADL/AKL NZ IN 2012 WAS EASY AS WAS SYD/ADL.CHC/SYD was very messed up and took like forever to get the points done.some places and the partners are useless when doing the points transactions even for non flights.The Petrol Station BP are dumb and the rest speaks for itself.


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