What's going on with VA velocity?

2 replies

itravel

Virgin Australia - Velocity Rewards

Member since 31 Jan 2013

Total posts 1

What's going on with VA velocity? They seem not to be updating member activity in Feb or is it just my account?

StuParr

Virgin Australia - Velocity Rewards

Member since 01 Mar 2012

Total posts 195

Hi INgrid,

They have been crediting flights post Sabre transfer. There are some prior to the change over that weren't picked up. I understand that they are aware of the issue and are working on it.

chrisjrn

Member since 09 May 2011

Total posts 177

Seems to me that they've just been crediting points more slowly than usual. If you don't get points showing up, you can still submit a claim.

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