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Qantas wine bonus points delays

11 Discussions

MR1961

Member since 17 Feb 2016

Total posts 9

Up until January, I’ve always had Qantas bonus points for wine purchases processed into my account within two or three days and always before the wine arrives. This month, however, I’m into week two with no points and enjoying my wine. I’m not sure if this delay reflects a change in policy or processing time - Qantas said allow six weeks - and so if you, like me, counted on the quick transfer of points to help with an award or upgrade, you may need to think about longer lead times.

sid

Qantas - Qantas Frequent Flyer

Member since 07 Jan 2011

Total posts 113

Could be because of the Christmas rush. I've had points post very quickly in the past as well.

russell

Qantas - Qantas Frequent Flyer

Member since 04 Nov 2011

Total posts 187

I am in the same boat, always had points posted very quickly but my order for January has seen none posted and now a week past delivery.

craigh

Member since 17 Feb 2017

Total posts 7

I'm still waiting for points to arrive and it's been 4 weeks since my order. I've never experienced this delay before with Qantas Wine. When I called them they advised that points can take up to 6 weeks to be credited to my account.

silvyvc

Qantas - Qantas Frequent Flyer

Member since 19 Jun 2017

Total posts 62

Same issue here, ordered the 31st of Dec and no points yet. I'm patiently waiting for the 6 week period.

JackMiles

Member since 29 Feb 2016

Total posts 19

Me too! I called and the Rep said there is currently a delay due to the heavy Xmas traffic of orders. So points processing is backed up, but will happen eventually.

s4172249

Jetstar Airways - Qantas Frequent Flyer

Member since 18 Feb 2018

Total posts 30

Same boat. Oddly enough, points and status credits from a recent Jetstar flight appeared in my account two days after flying though - which NEVER happens!

silvyvc

Qantas - Qantas Frequent Flyer

Member since 19 Jun 2017

Total posts 62

I got an email today to "check in" about Qantas wine and noted the delay. Got an email straight away from the manager advising that my points will be posted this week.

russell

Qantas - Qantas Frequent Flyer

Member since 04 Nov 2011

Total posts 187

I got mine today...about 10 days after receiving order

MR1961

Member since 17 Feb 2016

Total posts 9

Just letting everyone know that Qantas said points will be in everyone's account no later than this Friday. Mine arrived today, so check whether yours have come through.

Lost_in_SIN

Qantas - Qantas Frequent Flyer

Member since 20 May 2016

Total posts 29

I got mine today as well, order was placed 16 Jan.

eddies

Qantas - Qantas Frequent Flyer

Member since 08 Aug 2014

Total posts 6

Got mine rtoday, order placed 18 Dec. called them yesterday, got same speil. Poor form, they’re playing the cashflow game. Computers can process faster than this.

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