Member since 02 Dec 2016
Total posts 105
I have the AMEX Velocity card that includes a free flight per year. It's coming up top renewal time and I haven't used that flight yet as I had planned on using it for upcoming school holidays. I won't be travelling now, so wondering if anyone has seen anything from AMEX about this?
It's the only reason I have this particular card, so if they don't provide some sort of option then I'll just cancel it and not renew.
Member since 24 Apr 2012
Total posts 1,118
It's my understanding that the free return flight can be booked for a future travel date, including one that would depart after the card's yearly renewal date.
(For instance, a card may 'renew' in April 2020, but the existing free return flight could be redeemed in March 2020 for travel in December 2020.)
Virgin Australia - Velocity Rewards
Member since 10 Jan 2012
Total posts 108
Chris is correct, you just have to make the booking before your card renews. And check the flight anniversary date as it may be different to your card anniversary date. I learnt that the hard way last year!
Member since 09 Oct 2015
Total posts 1
I had a similar question - if I have used my Amex flight credit (the Qantas ultimate card) to book a flight but now I don't want to travel what will my refund options be there? Will I lose the $450 from AMEX but be able to get the rest back?
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