Virgin temporarily paused issuing new travel credits and refunds

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planesa380

Virgin Australia - Velocity Rewards

Member since 05 Sep 2013

Total posts 69

Email from Virgin Australia:

"As you may be aware, Virgin Australia has entered into voluntary administration. Our business operations are continuing, including our limited domestic schedule, cargo and charter services.

We have temporarily paused issuing new travel credits and refunds while we wait for direction from the administrator.

We have received your request and will be in touch with further information.

Please know that we greatly appreciate your patience and support and we look forward to welcoming you back onboard soon.

Kind regards,

Virgin Australia

Please feel free to call us any time on one of the below numbers with any questions you may have.

Australia 13 67 89

Anywhere else in the world +61 7 3295 2296 "

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