Short refund for COVID-19 ticket by Qatar Air

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Member since 01 Dec 2020

Total posts 1


Need an advise how to go about getting my full refund for a fully flexible ticked booked and cancelled next day for a one way return ticket to Aust. ???

Short story is that this ticket was booked under COVID-19 conditions after my return ticket cancelled by Qantas.

Yes, I am one of the 35K Australians still trying to get back in.

At the time of booking there was no mentioned of any cancellation / service fee. I have asked for it specifically and told that no cancellation / service fee, which was a recorded conversation.

Yet I was hit with around 2K of fees when they refunded my ticket.

Many attempts to get the Qatar Air to pay in full have failed with usual “ sorry but charges stays” crap.

Have applied for charge back from my credit card, but they don’t seem to understand it.

Where do I go to get a response from Qatar Air and get them pay the refund in full for the fully flexible ticket booked and cancelled next day. ???

Tks in advance. Rgds, yuksel

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