Your guide to flying Qantas with children and infants

Whether you’ve had an addition to the family or you’re preparing for your next trip, here’s your guide to flying Qantas with kids.

By Staff Writers, November 22 2023
Your guide to flying Qantas with children and infants

Travelling with children can be no easy feat – especially for parents flying with the newest member of the family for the first time.

Whether it’s packing for the journey, getting everybody through the airport and into the lounge in one piece, or simply managing the flight itself, there are several things you need to consider.

As part of the airline’s ‘pain point reduction’ plan under new CEO Vanessa Hudson, Qantas is introducing some big changes to family transfers from December 15. This includes:

  • reducing the minimum number of Qantas Points you can transfer from 5,000 to just 1,500
  • removing the maximum transfer limit of 600,000 Qantas Points
  • allowing parents to transfer less than 1,500 Qantas Points from members under 18 via the Customer Contact Centre

Flying Qantas with kids: booking basics

When it comes to travelling on Qantas with children or infants in tow, there are a few handy hints to know.

How old must a child be to fly Qantas?

The airline confirms that “healthy newborn babies may travel after seven days of delivery without medical clearance.”

If you plan to travel with the child within that first week, a medical clearance is required – for that, you’ll need to complete a form and lodge it with Qantas for approval in advance of your flight.

However, Qantas does not permit infants to travel within 48 hours of delivery, even with a medical clearance, so any medical clearance would only allow travel from three days after delivery.

One infant per adult, or they’ll need their own seat

Infants (that’s children aged less than two years) normally travel in the lap of their accompanying adult, so Qantas restricts each adult to flying with one lap infant only.

Where more infants need to fly than there are adults to accompany them, each additional infant will need their own seat as below and must travel in an approved child car seat or restraint.

Qantas bookings where the number of infants exceeds the number of adults can't be made via the Qantas website – you’ll instead need to call the airline to reserve your flight or speak to a travel agent.

How much does it cost to fly with a child?

On Australian domestic flights, ‘lap infants’ travel at no extra charge – but you do need to make sure they’re noted on your booking.

In other words, you can’t just show up at the airport with only adult tickets but a baby in tow. The airline has to issue a specific ticket just for the child.

If your (adult) flights were booked before bub came along – or you weren't originally planning to fly with the child, but now need to – contact the airline to add the child to your existing booking.

On domestic flights, there’ll be no charge for this change, provided the infant travels in your lap, but when heading abroad, infants not in their own seat are charged at 10% of the adult fare, plus taxes and surcharges.

Children aged two years and above must travel in their own seat, and on domestic flights, Qantas’ fare prices for children are the same as adults.

This is true whether you’re booking a Red eDeal fare, Flex economy, or business class.

Flying Qantas with kids: check-in

On travel day, allow plenty of time not only to get to the airport, but to complete all the formalities, knowing that you won’t be able to zip through as fast as when flying solo.

It sounds simple, but the ‘mentality’ behind the ultra-efficient solo business travel style has no place in a family holiday.

It also helps to know exactly how much you can pack when travelling with children – here’s your guide.

Qantas checked baggage allowance with kids

When flying with an infant (aged under 2), there’s no additional checked baggage allowance for the child on Australian domestic flights.

That said, you do get a 10kg allowance for an infant when flying Qantas to Australian shores, however if heading to North or South America, be mindful that total dimension limits apply.

On both domestic and international flights, travelling with an infant does allow you check-in three specific ‘infant items’ as defined by Qantas.

These include a collapsible stroller or push chair, a collapsible cot or bassinet, and a car seat or baby capsule: each weighing up to 32kg.

Don’t forget, your (adult) baggage allowance continues to apply and if you’re flying business class, are Qantas Silver or above, or are a Qantas Club member, you’ll either be able to bring more luggage, pack a little heavier, or both.

Children aged two and above instead receive the same baggage allowance as adults – which is only fair, given their journey costs the same as an adult fare – and the same applies to an infant occupying their own seat.

There’s one addition, however: two ‘child items’ can be checked per child flying (over and above the standard baggage allowance), this being a car seat, a collapsible stroller or push chair.

Qantas cabin baggage allowance with kids

Mirroring the basic checked baggage rules, infants have no formal carry-on baggage allowance unless occupying their own seat, while children (2+) receive the same carry-on baggage allowance as adults.

That said, parents and guardians still receive their own standard cabin baggage allowance and may also bring enough food and nappies required for the journey, which aren’t counted towards that standard allowance.

Tip: try keeping some small plastic rubbish bags with your baby items, to make for a smooth exit.

Flying Qantas with kids: lounge access

Children are permitted in Qantas’ domestic lounges, provided they’re travelling with a responsible adult, and that adult qualifies for lounge access.

That could be as a Qantas Club member, or as a Gold, Platinum or Platinum One frequent flyer.

Do children count towards your Qantas lounge guest limits?

Travellers eligible for Qantas lounge access can bring one or more guests (including children). Limits apply based on the age of each guest, as below:

  • Ages 0-3: No limit on number, when travelling with an adult.
  • Aged 4-17: Up to two children in this age bracket can accompany each lounge-eligible adult traveller, in addition to adult guests.
  • Aged 18+: As adults, the adult guest limits apply – that’s one adult guest for Qantas Club and Qantas Gold, and two adult guests for Qantas Platinum and Platinum One.

Of course, if you’ve spoiled the family and booked business class for everybody, guest limits are irrelevant as lounge access will be included within each ticket.

Qantas lounge amenities for children

Recognising that many travellers using the airline’s lounges are flying on business, Qantas has created dedicated kid zones in many of its lounges. 

Facilities in these spaces vary between airports and you’ll typically find games, activities and computers, along with seating for supervising adults, depending on current restrictions.

Dubbed the “Joey Club”, you’ll find these within the Qantas Club lounges in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin, Cairns, and on the Gold Coast.

Facilities in these spaces vary between airports, but you’ll typically find various games and activities, along with seating for supervising adults.

Can children visit the lounge when using a lounge invitation?

Have a single-use lounge invitation for the Qantas Club?

Distributed via partnered credit cards and to Qantas Silver frequent flyers, these entitle one person to visit one lounge, once only.

That invitation is not extended to any accompanying children, regardless of age – unless of course, you have a second invitation to cover the child as well.

Flying Qantas with kids: getting seated

Time to depart? Don’t wait for the flight to be called in the lounge, as it’ll already be boarding.

Instead, head to the gate a little early, and listen to the call for those travelling with children or requiring extra assistance, as you can get on first and get settled.

If travelling with a lap infant, the crew will provide an infant seatbelt – and if flying with a car seat or infant seat restraint, the crew will also check this has been installed correctly.

Can I book a bassinet seat on a Qantas flight?

Bassinets may be requested at the time of booking and are fitted to Qantas’ Boeing 787, Airbus A380 and A330 aircraft. There are no bassinet seats on Qantas’ Boeing 737, Airbus A320, Boeing 717 or any of its regional Bombardier or de Havilland Dash-8 aircraft.

Bassinets can be booked for children up to 18 months of age and have a weight limit of 11kgs and again, must be requested at the time of booking.

You can ask for the bassinet on departure day too but run the risk of disappointment if supply has been exhausted, in which case your infant must be nursed on your lap with an infant seat belt.

Where are the bassinets located on Qantas flights?

Qantas flies the A330-200 with two different seating layouts and unfortunately, both have slightly different locations and quantities of bassinet seats. On one type, you’ll find the business class bassinets at seats 1A/K and in economy in front of seats 23A/B and 23J/K.

On the larger Airbus A330-300, bassinets are only found in economy class at seats 23D/G and again at 45D/G.

Moving up to the A380 superjumbo and again, there are two different configurations. On one type, there’s a bassinet at 5A if you’re sitting in First on the lower deck, then at economy seats 52D/G/K and 81D/G. The upper deck has one in premium economy at seat 24E.

The second layout sees no bassinets in First but at economy class seats 52D/G and again at 81D/G. The upper deck has them placed in business class at 17E/F and in premium economy in 31A/K.

Aboard the Boeing 787, business class bassinets are in front of 2E and 10E; premium economy bassinets sit in front of 20A/B and 20J/K, and economy bassinets reside ahead of 40A/B/C, 40H/J/K, and 46D/E/F.

Which children are eligible for a Qantas bassinet?

Only infants are eligible to fly in bassinets – which means your child can only use one before their second birthday.

As well, the infant must weigh less than 11kg, and be able to lie flat in the bassinet while at cruising altitude at the time of travel. Infants must be nursed in your lap for taxi, take-off and landing.

Qantas’ bassinets measure up at approximately 71cm long, 31cm wide, and 26cm deep. If your child can't fit, they’ll instead need to travel in your lap.

Can children sit in the emergency exit row on Qantas?

Depending on their age, your child may be able to sit with you in the exit row for a little extra legroom.

This is true where every traveller in your group is at least 15 years of age and is willing and able to assist in an emergency.

As goes without saying, if you're flying with a lap infant, with anybody below 15 years of age, or would prefer not to take on those responsibilities, you'll need to sit elsewhere.

Flying Qantas with kids: ready for take-off

Whether you’re at a bulkhead, or in a regular row with a child in-tow, it’s time to fly.

Getting an infant set for departure

Because an aircraft’s cabin pressure changes during take-off (and again on landing), babies can feel that change and it can make them uncomfortable, prompting tears and howls.

Tip: having a bottle handy  – while also refraining from feeding the child at the airport, so that they’re hungry on the flight – can help in these instances.

A dummy can also do the trick to help baby pop their ears at take-off and landing, while changing the child just before departure can make the flight itself easier, particularly on shorter hops so can then remain settled for the journey.

Food and drink on Qantas flights

Parents can pre-order a child meal (designed for ages 2-11) through the ‘manage booking’ section of the Qantas website or at the time of making the booking. Pre-orders must be submitted at least 24 hours before take-off time, or 36 hours for a Kosher meal.

It’s the same process you’d follow for requesting adult dietary meals like gluten free, Kosher or Halal.

For younger flyers, Qantas says it “provides a limited range of top brand baby food, milk, baby bottles, cereals and rusks, but it's a good idea to bring the brand your baby knows and prefers.”

“If your infant is less than 2 years of age and has any special requirements, we ask that you provide their meal for the flight.”

Tip: make sure you have food, formula and a drink bottle with you for the flight, (especially at the) normal time for feeds.

Kids’ activities on Qantas flights

When you're done with food, there's still the rest of the flight to think about – and that’s where distractions can pay dividends in peace and quiet.

To that end, it's a good idea to bring toys, books, or something to watch. Just make sure those toys can’t roll away if they fall on the floor – no cars, balls, etc.

Oh, and don’t forget headphones for the kids, because no one around you wants to hear Elmo talking for longer than five minutes (even if the kids love it).

TIp: sticker books make a good alternative to video entertainment. They’re simple, cheap, usually able to be purchased at the airport.

Flying Qantas with kids: frequent flyer points

Depending on each child’s age and booking type, your children may be able to earn Qantas Points and status credits when travelling with you.

Qantas Points, status credits for infants

Lap infants aren’t eligible for rewards. That's because they're not flying on their own paid ticket – instead, flying free or at 10% of the adult fare.

The adult traveller remains eligible for any Qantas Points and status credits, in line with the fare purchased.

Infants are only eligible for Qantas Points and status credits when travelling in their own seat, on their own paid fare.

Qantas Points, status credits for children

As child fares on Qantas cost the same as adult tickets, children can earn Qantas Points and status credits at the same rates as adults.

This applies for those aged two and above – plus any infants travelling in their own seat on their own fare.

Children can earn those Qantas Points and status credits by linking the child’s frequent flyer number to the ticket, in the same way as you would for an adult:

Free Qantas Frequent Flyer membership for children

Speaking of earning Qantas Points, the airline allows kids to join Qantas Frequent Flyer for free – provided you sign the child up via a dedicated link.

Through this page, the program’s usual $99.50 joining fee is waived for kids.

Putting kids’ Qantas Points to good use

From December 15, Qantas is making it easier to transfer points from your child’s account to your own, reducing the current 5,000 points minimum to just 1,500.

Once your child has at least 1,500 Qantas Points in their account, you’ll be able to transfer them to your own Qantas Frequent Flyer account using the standard online process.

Transfers below 1,500 points from minors’ accounts can be made too, via the Frequent Flyer call centre. The airline says this process is in place to avoid fraudulent transactions.

This strategy of combining points could help you book your next holiday sooner – and once you've made one of these ‘family transfers’, points can be used towards travel for most members of your family, including children.

At the same time, Qantas is also removing the maximum transfer limit of 600,000 points.

Flying Qantas with kids: status hold

Here’s an interesting one – if you already have frequent flyer status with Qantas but can’t fly enough to maintain that status given the new addition to your family, you may be able to lock-in your status for up to 18 months.

Known as ‘status hold’, those eligible will have their frequent flyer membership anniversary pushed by 18 months, without any further flying.

For example, a member with a status anniversary of August 2024 would see that bumped to February 2025 if granted a status hold.

Status holds are open to Qantas Silver, Gold, Platinum and Platinum One frequent flyers.

Who qualifies for a Qantas status hold?

You could be granted a status hold if you're the parent of a child due to be born in the next three months, or who was born in the past six months.

Eligibility can also apply to foster carers and adoptive parents who'll be caring for a child within the next three months, or who started caring for a child in the past six months.

In both cases, you’ll also need to be taking at least six consecutive months off paid employment for family reasons.

Those who received complimentary status rather than earning it themselves – such as a gift from a high-flying family member – aren't eligible for status hold.

How do you maintain Qantas status after status hold?

Given Qantas extends members’ anniversary year by 18 months when granted a status hold, but operates on 12-month membership years, your status hold doesn’t get you entirely off the hook.

It’s true that you won’t need to earn any status credits in the first six months of that 18-month period, which gives some breathing space.

However, after those first six months, a new membership year begins – and this marks your final 12 months of status.

During that 12-month window, you’ll need to earn the usual number of status credits to keep your status for a longer period: otherwise, you’ll drop to the next tier down as soon as your status hold period is up.

Think of status hold more as a six-month freebie followed by a standard membership year, rather than 18 months of completely worry-free status.

What happens to your Qantas status during a status hold?

During your status hold period, you can continue to use your status perks if the opportunity arises.

That’s because you remain at your existing frequent flyer tier throughout this window – your status isn’t shelved and later reactivated.

Gold, Platinum and Platinum One frequent flyers who do travel during their status hold can expect lounge access, priority check-in and boarding, extra baggage and more: just like before their status hold.

Similarly, Qantas Silver members can expect priority check-in and extra checked baggage, in line with the usual benefits of Silver.

14 Jan 2015

Total posts 3

Spare change of clothes

Spare nappies

Ipad/ iPhone with pre downloaded favourite videos

Soother or milk in a  baby bottle for them to suck on when ascending and descending for their ears

Stuff to keep them interested eg touch’s etc

This is an awesome guide, ET. With twins on the way I was wondering how the logistics of travelling would work. Thanks

24 Apr 2019

Total posts 3

Does anyone know what the kids meal entails currently, asking for a International dinner service in Economy

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