Thai Airways extends travel rebookings by 12 months

If the pandemic curtailed your holiday plans you’ve now more time to visit The Land of Smiles.

By Matt Lennon, August 1 2022
Thai Airways extends travel rebookings by 12 months

Would-be travellers on Thai Airways flights will see any travel credit remain valid until the end of 2023.

The Star Alliance member has added 12 months to the original use-by date of 31 December 2022 for “original tickets for flight reservations on/after 01 Jan 2020 and on/before 14 Oct 2021” which remain "active in the Reservations system with an ‘open’ coupon status (not cancelled or refunded).”

With Thailand now largely reopen following the removal of on-arrival testing and the Thailand Pass at the end of June – although pre-departure tests are still required – passengers with outstanding tickets can rebook “without penalty or additional fare collection if booked on the same route and in the same booking class” the airline says.

You can also choose to change your routing and which class you’re flying in, although naturally an adjustment in fares will apply – in both cases, travel must be completed by 31 December 2023.

However, Thai Airways says that refunds against cancelled flights remains an ongoing process and it is  "unable to estimate the settlement time for individual refunds” from the airline or via travel agents.

“If you have applied for a ticket refund, either for a ticket issued by a travel agent, or a ticket issued via, please be reminded that the refund process is ongoing under the direction of the Court-approved business rehabilitation plan.”

However, visitors could find Thailand a more expensive destination than in the past two years with the country now planning to raise hotel rates to pre-pandemic levels to support a faster recovery of the industry. 

Thailand’s tourism ministry plans to ask hotel operators to implement a dual-tariff structure under which foreign visitors may be charged rates similar to pre-pandemic days while locals may continue to enjoy discounted rates.

Hotels in tourism hotspots such as Bangkok, Phuket, Krabi and Koh Samui continue to offer huge discounts to draw back visitors after the pandemic pushed room occupancy rates to about 30%.


03 May 2017

Total posts 26

Quirky that each destination has a different aircraft type planned. Sure to change being TG lol.


16 Nov 2011

Total posts 585

Not that it matters, but if flights stop at the end of this month and start again 1st July, isn't that 3 months, not 4?

Singapore Airlines - KrisFlyer

21 Apr 2020

Total posts 2

They won't be starting in July - I think it will be months down the track. Staff have been stood down until 30 June at this stage, if not longer.

Qantas - Qantas Frequent Flyer

05 May 2017

Total posts 2

Booked from melbourne to Munich via BKK on 27th May and from Munich to Melbourne via BKK on 21st June. MEL to BKK and BKK to MEL are now cancelled. What are the chances of a refund or a postponement?

Planning to fly to BKK but unaware of the flight routine before end of March. Please advise.

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