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  • Qantas Club Reopening?

    Mar 30, 2021, 05:44 PM

    Originally Posted by Keith 1 Very simple to find out just go to Qantas website and it will tell you. But Keith, it doesn't tell you. Which is exactly why greg959 has reached out to this community as to whether anyone has intel on reo...

  • VA lounge access on arrival

    Feb 25, 2021, 11:54 AM

    Originally Posted by sim86on Originally Posted by tommygun Why VA lounge? Is there nowhere else at BNE to change a nappy? If I have access to a quieter and likely cleaner and more hygienic place to change my baby's nappy, why wouldn't I choose that option? Agree with you on that one sim86on, I h...

  • Qantas Plat Contact Centre Wait Time

    Jul 28, 2020, 09:51 AM

    Took just over an hour to get through last Saturday morning which I'd have thought would have been a quiet period. "Call back" feature was removed some time ago I think.

  • Bumped Up to Platinum Early

    Mar 07, 2020, 12:33 PM

    Got bumped early to platinum from 982.

  • Terrible customer service in Madrid

    Dec 21, 2019, 01:20 AM

    I can only comment on fast track. Unlike check-in, those monitoring fast track lanes don't have the luxury of knowing who is travelling with who. For them it is black and white - the line is for premium passengers only. Some airports such as Geneva have unattended premium lanes which require scan...

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