• Qantas Plat Contact Centre Wait Time

    Jul 28, 2020, 09:51 AM

    Took just over an hour to get through last Saturday morning which I'd have thought would have been a quiet period. "Call back" feature was removed some time ago I think.

  • Bumped Up to Platinum Early

    Mar 07, 2020, 12:33 PM

    Got bumped early to platinum from 982.

  • Terrible customer service in Madrid

    Dec 21, 2019, 01:20 AM

    I can only comment on fast track. Unlike check-in, those monitoring fast track lanes don't have the luxury of knowing who is travelling with who. For them it is black and white - the line is for premium passengers only. Some airports such as Geneva have unattended premium lanes which require scan...

  • Qantas cuts Beijing, where to next

    Nov 15, 2019, 02:51 PM

    Originally Posted by hutch Originally Posted by OZjames70 Interesting that people think Sydney - Dehli and Sydney - Kuala Lumpur are low yield. Last editedby OZjames70 at Nov 13, 2019, 05:39 PM. I'm not sure why you think otherwise? ...

  • Child's age changing during Trip

    Nov 06, 2019, 01:31 AM

    Qantas use “at the time of travel” to define a child's age, so if a child turns 12 during the itinerary then an adult fare would apply.