A380 dropped from 1/2 of SIN-SYD flights 4/8/24 to 13/9/24

2 replies

NQflyer

Qantas - Qantas Frequent Flyer

Member since 02 Jun 2015

Total posts 61

Just received a call from SQ stating SQ221 that I am booked on in A380 Suites has been changed to a Boeing 777W. This is a temporary change of aircraft. Flight was booked specifically at 355 plus days out to get those seats and now have been Qatar'd!! 😂

Is there any recourse as it is a change of product?

ZQN Fan

Qantas - Qantas Frequent Flyer

Member since 27 Nov 2017

Total posts 46

What did SQ say when you asked them?

Serg

QFF

Member since 12 Apr 2013

Total posts 923

Once a while ago I booked classic reward on Qantas website on JAL aircraft in business. Then JAL changed something and kick me back to economy. I called QF and said that it is unsuitable for me. They answer that they cannot do anything because of JAL. I said that I have purchased tickets at their website and therefore they responsible. They said that they cannot force JAL to give me business. Then I said that QF indeed can re-inject commercial seat into award one on their own aircraft. And guess what? They did it! Morale - call them and talk to them politely. I am sure that they can change your date of flight.

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