A380 dropped from 1/2 of SIN-SYD flights 4/8/24 to 13/9/24
2 replies
Hi Guest, join in the discussion on A380 dropped from 1/2 of SIN-SYD flights 4/8/24 to 13/9/24
Hi Guest, join in the discussion on A380 dropped from 1/2 of SIN-SYD flights 4/8/24 to 13/9/24
NQflyer
NQflyer
Qantas - Qantas Frequent Flyer
Member since 02 Jun 2015
Total posts 64
Just received a call from SQ stating SQ221 that I am booked on in A380 Suites has been changed to a Boeing 777W. This is a temporary change of aircraft. Flight was booked specifically at 355 plus days out to get those seats and now have been Qatar'd!! 😂
Is there any recourse as it is a change of product?
ZQN Fan
ZQN Fan
Qantas - Qantas Frequent Flyer
Member since 27 Nov 2017
Total posts 47
What did SQ say when you asked them?
Serg
Serg
QFF
Member since 12 Apr 2013
Total posts 1,006
Once a while ago I booked classic reward on Qantas website on JAL aircraft in business. Then JAL changed something and kick me back to economy. I called QF and said that it is unsuitable for me. They answer that they cannot do anything because of JAL. I said that I have purchased tickets at their website and therefore they responsible. They said that they cannot force JAL to give me business. Then I said that QF indeed can re-inject commercial seat into award one on their own aircraft. And guess what? They did it! Morale - call them and talk to them politely. I am sure that they can change your date of flight.