Users

comments community discussions

When are the best and worst times to call Qantas and Virgin Australia?

Jan 20, 2022, 03:59 PM

The kudos I can give Virgin's call centre is that, over the last 10-12 years, I've had success roughly 2 times in 3 when calling to ask for help/resolution on something I had no entitlement to receive. And I'm no 'silver tongue', I get straight to the point of what's troubling me (in no unc...
RIP BlackBerry: end of an era for the iconic smartphone

Jan 08, 2022, 01:02 PM

Vale Blackberry (now an 'antique').
Virgin Atlantic offers Qantas, Virgin Australia status match

Jan 06, 2022, 09:14 PM

Virgin Atlantic's Clubhouse lounge at LHR beats any of the Qantas and Emirates lounges I've visited. An article on this web site, some years ago now, was 100% true to every word. Beyond superb (IMHO).
Delta pledges to continue Sydney-Los Angeles flights

Dec 23, 2021, 05:17 PM

Anything to add a little angst to Rex's 2 largest competitors, what's the downside?
Virgin Australia drops Delta for new United Airlines partnership

Dec 14, 2021, 02:55 PM

You postulate a truly clever negotiation strategy, and now that's its been published, one hopes that VA2 read it, understand it and adopt it. Hope you get a little 'earn' from them, DanV.

No pies on Virgin

Sep 01, 2021, 03:58 PM

Jared7825, how long ago was that experience?
No pies on Virgin

Aug 06, 2021, 03:42 PM

Originally Posted by five digit QFF The CEO seems to have spent too much time at Jetstar, From commentary (mostly from her own mouth) Ms Hrdlicka has an inward looking/self focus - it therefore appears she doesn't seem to like customers or staff much. A bit unfortunate when you're in a service in...
Transfer Velocity points to Singapore Airlines

Apr 30, 2021, 04:17 PM

What are the prospects of SIA and Virgin allowing a transfer back of points moved from Virgin to SIA before Administration? Would be good revenue for Virgin.
Traveller etiquette

Mar 26, 2021, 05:33 PM

Originally Posted by Pegasus I once listened to a person have a loud and detailed telephone conversation about his marketing scheme and how they were going to "win this business". After an annoying 30 minutes I quietly asked him, "do you know who I am?". No. "I'm your competition and I've heard e...
Traveller etiquette

Mar 26, 2021, 05:28 PM

I'd have asked the flight attendant if they could offer that person a complimentary set of buds, or failing that, can I buy him/her a set. I think most flight attendants would have taken the hint and sorted the situation out quite promptly.