• Yes P1 and booked through business rewards with a Qantas AMEX, I was told the same thing about processing time that it would be long due to volume of payments etc but was surprised when they arrived much quicker, these were all refund processed in April and May

  • I had two international trips and five domestic bookings refunded with no issues, all done over different phone calls, not once was the refund questioned, domestics were back on my credit card the following day, international took a week to show up on the card. I had more trouble with Virgin for...

  • Hi, brettmcg89.There is a difference between the domestic and intentional upgrades system and how it applies in regard to reward seatsI have however as a P1 had this done for both domestic and international flights. I have secured confirmed domestic upgrades for travel in august for my parents o...

  • Mar 25, 2019, 02:51 PM

    bbell20.In the fine print you will see that it has to be over 12 months since you have had a altitude card to get the bonus points, this is the same typically for the ANZ and NAB offers. I cycle between these three providers with who has the free or lowest priced first year, hold for a year, can...

  • How so? T&C states all eligable flights that earn status credits normally?I was about to book before I read this just now.... lucky

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  • No pies on Virgin

    Sep 03, 2021, 12:32 PM

    Originally Posted by Boeing-Tragic Jared7825, how long ago was that experience? Hi, it was late May-early June 2021 without actually looking it up. "still trying to balance the volume/popularity of each food option" I was told by CSM

  • No pies on Virgin

    Aug 25, 2021, 09:07 PM

    Ive been in Row 1 before and been told they are out of hot options on a lunch time flight and the only option was a salad. The food offering is appalling for a business class ticket

  • Originally Posted by lazblue As mentioned, no additional screening in HK but still at BKK - just flew on QF24 from BKK two days ago and bags were checked at the gate. Must vary as I went BKK to SYD in March and was no screening at the gate Nothing in HKG on the half dozen trips I have done this ...

  • Change in time for qantas flight

    Jul 05, 2019, 05:09 PM

    Originally Posted by Vijay Originally Posted by siowen Is your connecting international flight on Qantas? If so, I wouldn't worry about it. If your Sydney to Brisbane happened to be delayed , and you missed the connection flight, Qantas would financially/logistically cover it. Thanks siowen my ...

  • Terrible treatment on QF3

    Jun 05, 2019, 06:48 PM

    Not sure what “rights you were basically denied” but seat allocation is subject to change/not guaranteed and this is all over the website when selecting seats and this is not something unique to Qantas. You booked business seats you got business seats just unlucky that they were not y...

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