How do I reserve seats on an MH codeshare? MH won't help

3 replies

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 315

I am booked in j on an Oman air ticket from FRA to Mel via KL

Fra to Kl on Oman air and Kl to Mel on mh

I can assign seats on the Oman air legs, not on mh, either on Oman air or mh websites


Called mh but the have told me they cannot assign seats, even as the operating carrier as the ticket is through Oman air. Their helpful suggestion was book at checkin, great as I am flyin as a group of 4 with 2 kids. I asked to escalate to a call centre manager and they disconnected the call😡


Any advice on who to contact to fix this?

sid

Member since 07 Jan 2011

Total posts 173

Have you called Oman Air?

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 315

I have emailed but no answer by phone


I would be surprised if they can allocate on mh metal?

sid

Member since 07 Jan 2011

Total posts 173

Sometimes they can, it's definitely worth a try.

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