Can anyone tell me what the Air New Zealand Koru Lounge in Sydney is like?

8 replies

gredgy69

Qantas - Qantas Frequent Flyer

Member since 29 May 2013

Total posts 43

Can anyone tell me what the Air New Zealand Koru Lounge in Sydney is like?

KG

Qantas - Qantas Frequent Flyer

Member since 10 May 2011

Total posts 249

It is a tired looking and often crowded lounge (TG, UA, VS, AC) all use the lounge next to NZ. Breakfast in morning are te usual cold options and often they have some egg dish and hash brown. Believe they have a pancake machine as ell.  In the afternoon they have some soup and a simple snack (ofte also a hotdog stand). Alcohol is nothing to write home about (wines are New Zealand, decent but around the 15aud a bottle mark). Wifi is ok, never had speed issues (not lightning fast). Showers standard, all in all pretty lack lustre and nothing like the NZ lounge in AKL.

StuParr

Virgin Australia - Velocity Rewards

Member since 01 Mar 2012

Total posts 195

Its ok. Quite large and gets busy as quite a few airlines utilise it, especially around lunch Food and drink is ok. I like the large windows overlooking the tarmac.

Koru17

Air New Zealand - Airpoints

Member since 04 Sep 2012

Total posts 102

Air New Zealand has some VERY good business class lounges: AKL LAX MEL WLG CHC, but their SYD is not up to standard. Its just above what you would expect a good US lounge would be like. It has NOT been refurbished in the 'Kiwi Bathc' theme like all the other lounges in its network has been. Don't ask me why considering SYD is one of its key destinations. Yes it beats the teminal and it is better than the SQ Sliver Kris @ SYD

Darkavid99

Virgin Australia - Platinum

Member since 21 Dec 2012

Total posts 17

Koru, the one in Melbourne is horrible. I had to use it when flying VA Business and its one of the worst business class lounges I have used. Hurry up Eithad and VA joint lounge!

Hugo

Member since 12 Jun 2013

Total posts 216

Wow, many divergent and strongly held opinions here. In my opinion, MEL > SYD > AKL, but there's not that much in it, they're all reasonably similar.

None of them is "horrible". None of them is anything like a "good US lounge", because they have real food and decent drinks you can serve yourself. I like the NZ wine, and there's often some interesting beers. The scones for morning tea are a nice touch, and some people like the hot dog machine, though personally I think eating a hot dog before a flight would just make me ill. Decent variety of seating options, and the best seats are the big recliners in the corner with a view of the tarmac. 

NZ lounges are better than most, without being knock-your-socks-off best-in-the-world great. However if you're like Darkavid99 and can get ushered into a room with a bunch of comfy chairs, free food, and free drinks, and declare it to be "horrible" then... I dunno, maybe you need some more perspective. 

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

The Koru lounge in Sydney has great food including a hot dog stand on a New York style trolley .great N Z  wine and lazy boy seats over near the window to the right. of the entry that are great to relax in prior to your flight 

Darkavid99

Virgin Australia - Platinum

Member since 21 Dec 2012

Total posts 17

Hey Hugo, nice touch haha, agree that compared to say having to wait in a crowded waiting room, its not horrible.

Compared to the experience in other lounges SilverKris, Emirates business, Qantas etc  it does fall pretty flat.

I would hate to be flying Emirates first class and have to use it compared to Qantas First class, so yes that is my perspective.

Darkavid99

Virgin Australia - Platinum

Member since 21 Dec 2012

Total posts 17

Correction to the end of my thread: I meant Etihad First class

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