Qantas - Qantas Frequent Flyer Platinum
Member since 07 Feb 2013
Total posts 431
Velocity reward disappeared completely from view? Anyone else see that when searching via 'points plus pay' with velocity which is the only way to book a reward ticket, there are now only saver and flexi fares displayed at about 6 times the cost of a regular reward ticket, with the reward tickets completely disappearing from any search? I've submitted a query to virgin via their plat email address but still waiting for a reply, you could do it over the phone but going through a day by day check in a certain time period for reward availability could take hours.
Virgin Australia - Velocity Rewards Plantium
Member since 19 Jun 2013
Total posts 82
I just did a quick search - Adelaide to Melbourne for next month. Comes up with the usual result (10900 points each way for Economy Reward flight and 17500 for Business class)
Cheers, perhaps i'ts because I'm using international routing it's not showing
And on partner airline (SQ)
Qantas - Qantas Frequent Flyer
Member since 11 Oct 2014
Total posts 385
Is it possible that it is not displaying due to no available redemption awards in the fare bucket that you are wishing to access?
Are you able to check availability for a reward sector in the desired bucket range with SQ direct?
Virgin Australia - Velocity Rewards
Member since 08 May 2014
Total posts 48
I find the 'Economy Reward' & 'Business Reward' columns auto-hide when there's no available seats on any of the flights in the search results (both domestic & international).
Suggest calling the VA GCC to double check & confirm nil availability on your dates, but otherwise you might be out of luck!
Thanks a lot all
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Velocity reward disappeared completely from view?
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