Qantas - Platinum (Lifetime Gold)
Member since 25 Apr 2013
Total posts 51
Looks like I will be 10 SC short of retaining platinum on my QF anniversary, do you think they'll grant it on the premise I'll travel more in the next year or should a plan a status run?
Member since 30 May 2014
Total posts 3
It can't hurt to give the platinum line a call and try your luck, I've heard stories of this working if you can prove future travel with them. I suspect this would only work if you've already booked your future travel.
Personally I'd just book domestic QF economy flight though. Melbourne to Sydney, for example, will set you back ~$120 and earn you the desired 10 status credits.
Qantas - Qantas Frequent Flyer
Member since 25 Sep 2013
Total posts 371
Why chance it when you're going to be only 10 SCs short?
Member since 26 May 2012
Total posts 132
Worth a conversation with QF first, especially if you have been Platinum for some time. Otherwise one small trip is a small price to pay for retaining status.
Member since 25 Mar 2014
Total posts 198
If you have been Plat for the last 2 or 3 years you will retain it
Call them also and see what they say.
I retained mine and I was short 60 sc's. They explained they avg it out over 2 or 3 years.
It's more finding the time to take the dash - I will phone QF as I have been a platty for a few years now, thanks everyone. PS I do have advanced travel booked.
odds on you will be fine
Member since 06 Feb 2014
Total posts 10
I have had two experiences with Qantas...once I was just short of retainning Platinum and they contacted me, extended for another year. I just had to tell them my travel plans for the next year. This was I think my second year of being Platinum about 2000...Then in 2013 I got over 6000 status credits, got to Platinum One, but dropped the next year back to Platinum...got no call. I was a little peeved about the latter given I have been Platinium for 14 years.. I'd call them and ask the question...they should be responsive to your issue.
Member since 21 Jan 2014
Total posts 250
Funny how all the examples except for one the customer had to contact the airline. I can't think of another industry where a customers loyalty and value are determined by a defined number, to further compound the issue by airlines not contacting high yield customers with a view of retaining their business is hard to comprehend.
For those of you interested, I contacted QF last month and was told it would no doubt be ok but to contact again nearer the expiry. I asked her to put a note on my file about that conversation as an alert. Since then my activity was showing "requalified to retain Platinum" so me thinks "phew", that was easy.... until I flew BNE-SYD-BNE last week and now it is back to the normal "points required to retain platinum" screen.... one more trip BNE-MEL-BNE next week, then I will phone them again (in time to make a dash somewhere if needs be) .... yes GBRGB, extraordinary but it does look like I will have to phone them. I recall receiving letters years back when Silver looked like falling short and then, later on, the same for Gold...let's see how it goes this time.
I am Lifetime Gold and have been Platinum for a number of years, this is the first time I will fall just short.
To conclude this thread : without having to phone up, my new card arrived in the mail with a note saying I'd flown enough this year to retain platinum and I'm currently 70 SC short. I expect it as you said airADL, they look at averages over past years. Phew !!
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Looks like I will be 10 SC short of retaining platinum on my QF anniversary, do you think they'll grant it on the premise I'll travel more in the next year or should a plan a statu
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