Looks like I will be 10 SC short of retaining platinum on my QF anniversary, do you think they'll grant it on the premise I'll travel more in the next year or should a plan a statu
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mberzins
mberzins
Qantas - Platinum (Lifetime Gold)
Member since 25 Apr 2013
Total posts 51
Looks like I will be 10 SC short of retaining platinum on my QF anniversary, do you think they'll grant it on the premise I'll travel more in the next year or should a plan a status run?
OWEaspirant
OWEaspirant
Member since 30 May 2014
Total posts 3
Hi Mberzins,
It can't hurt to give the platinum line a call and try your luck, I've heard stories of this working if you can prove future travel with them. I suspect this would only work if you've already booked your future travel.
Personally I'd just book domestic QF economy flight though. Melbourne to Sydney, for example, will set you back ~$120 and earn you the desired 10 status credits.
eminere
eminere
Qantas - Qantas Frequent Flyer
Member since 25 Sep 2013
Total posts 374
Why chance it when you're going to be only 10 SCs short?
Richard Brown
Richard Brown
Qantas - Qantas Frequent Flyer
Member since 26 May 2012
Total posts 132
Worth a conversation with QF first, especially if you have been Platinum for some time. Otherwise one small trip is a small price to pay for retaining status.
airADL
airADL
Qantas - Qantas Frequent Flyer
Member since 25 Mar 2014
Total posts 198
If you have been Plat for the last 2 or 3 years you will retain it
Call them also and see what they say.
I retained mine and I was short 60 sc's. They explained they avg it out over 2 or 3 years.
mberzins
mberzins
Qantas - Platinum (Lifetime Gold)
Member since 25 Apr 2013
Total posts 51
It's more finding the time to take the dash - I will phone QF as I have been a platty for a few years now, thanks everyone. PS I do have advanced travel booked.
airADL
airADL
Qantas - Qantas Frequent Flyer
Member since 25 Mar 2014
Total posts 198
odds on you will be fine
maabbot
maabbot
Member since 06 Feb 2014
Total posts 10
I have had two experiences with Qantas...once I was just short of retainning Platinum and they contacted me, extended for another year. I just had to tell them my travel plans for the next year. This was I think my second year of being Platinum about 2000...Then in 2013 I got over 6000 status credits, got to Platinum One, but dropped the next year back to Platinum...got no call. I was a little peeved about the latter given I have been Platinium for 14 years.. I'd call them and ask the question...they should be responsive to your issue.
GBRGB
GBRGB
Qantas - Qantas Frequent Flyer
Member since 21 Jan 2014
Total posts 266
Funny how all the examples except for one the customer had to contact the airline. I can't think of another industry where a customers loyalty and value are determined by a defined number, to further compound the issue by airlines not contacting high yield customers with a view of retaining their business is hard to comprehend.
mberzins
mberzins
Qantas - Platinum (Lifetime Gold)
Member since 25 Apr 2013
Total posts 51
For those of you interested, I contacted QF last month and was told it would no doubt be ok but to contact again nearer the expiry. I asked her to put a note on my file about that conversation as an alert. Since then my activity was showing "requalified to retain Platinum" so me thinks "phew", that was easy.... until I flew BNE-SYD-BNE last week and now it is back to the normal "points required to retain platinum" screen.... one more trip BNE-MEL-BNE next week, then I will phone them again (in time to make a dash somewhere if needs be) .... yes GBRGB, extraordinary but it does look like I will have to phone them. I recall receiving letters years back when Silver looked like falling short and then, later on, the same for Gold...let's see how it goes this time.
I am Lifetime Gold and have been Platinum for a number of years, this is the first time I will fall just short.
mberzins
mberzins
Qantas - Platinum (Lifetime Gold)
Member since 25 Apr 2013
Total posts 51
To conclude this thread : without having to phone up, my new card arrived in the mail with a note saying I'd flown enough this year to retain platinum and I'm currently 70 SC short. I expect it as you said airADL, they look at averages over past years. Phew !!