Does anyone know if you book directly with Etihad or Singapore Airlines if you receive Velocity points and status credits?

6 replies

kmccarroll

Virgin Australia - Velocity Rewards

Member since 18 Aug 2015

Total posts 4

Does anyone know if you book directly with Etihad or Singapore Airlines if you receive Velocity points and status credits? I've been burned before booking direct with Air NZ and not being able to earn any points or credits so want to confirm before I book flights to London. Any help much appreciated.

smit0847

Member since 30 Aug 2013

Total posts 148

Yes you do. It all depends on the fare code - details are on the Velocity website under partner earn

vfm

Member since 26 Jul 2015

Total posts 26

Hi Kim,

Booked on EY via a TA, SYD/MAN rtn last yr in JC. Gave the TA my VAFF details to enter at the time of booking, but it didn't happen. No drama, as I could enter the details directly when managing my EY booking online. Got my VA SC & pts a couple of weeks after my rtn [although I have a vague recollection in some discussion forums (maybe it was on AusBT?) that some people have had a delay or issues in getting their VA pts/SC]. Chauffer service went smoothly too. Cheers

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

Yes you do - I fly to Singapore every few weeks.  Booking is with Singapore Airlines, ensure the booking has my VA details and I usually have the status points and miles in my VA account within 24-48 hours after the flight.  I do however ensure every time I check in they have my VA details

New Mint

Member since 24 Feb 2012

Total posts 60

I have never tried Etihad but I always book direct with Singapore and as mentioned by AnthonyvB, just ensure your velocity number is on your boarding pass and you shouldn't have any issues. One time I was in the lounge and noticed my velocity number wasn't on the boarding pass and they were happy to fix it up at the lounge. Enjoy your travels!

AnthonyvB

Virgin Australia - Velocity Rewards Plantium

Member since 19 Jun 2013

Total posts 82

Sorry I also should have mentioned I have only flown / booked direct with Etihad once and using same principles I use with Singapore Airlines had no issues either.  NewMint makes a very valid point, always double check they have the correct velocity number on your boarding pass.  I remember one of the first times I flew with Singapore Airlines they had the wrong number, got it fixed at check in then had no issues.  I think that is the key part.  If correct information is there at time of check in then should be pretty easy

kmccarroll

Virgin Australia - Velocity Rewards

Member since 18 Aug 2015

Total posts 4

Great, thanks all!

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