May 06, 2021, 09:52 AM
Thanks David, it was a bit of a rushed post (done in the J lounge). So, if I could expand just a bit more; both lounges were very busy on arrival; around 4.30 to 5.30pm. As one can see from your banner-photo, the reception space is pretty cramped for the 2 staff, but it is a pop-up after al...
May 05, 2021, 06:47 PM
Tried both today (long story). My thoughts; the 'Gold' lounge seems to has a wider range of food, which you order by talking to a staff member, but is nosier (in a pub-style of way) and you have to use the MEL airport (or Maccas) wifi. at the moment. The 'J/Platinum' lounge is quieter, and you're...
Feb 02, 2021, 01:27 PM
Feb 02, 2021, 01:10 PM
Is this Hilton still a quarantine hotel?
Mar 23, 2020, 04:46 PM
I would rather a full refund, esp when ticket is self-funded. I think you made a good point David in that 'we' need the money as much as the airlines during this challenging period. The 12 month voucher is too short IMHO, esp as it's from date of purchase/issuance. I spent over 7k in Jan for a fa...
Dec 03, 2021, 11:27 PM
Don't use twitter, but fb messaged QF twice - no reply. Online chat ftn gone. On hold for 6.5 hrs before line cut-out; time not fully wasted though as I read the paper, cleaned the house, web surfed, exercised.......Finally sorted out the issue at SYD on date of departure; QF had changed the rtn ...
May 06, 2020, 06:21 PM
I was waiting until I actually received the refund before posting. So, for QF it took 41 days for my full refund. As I received a full refund without any penalty I'm grateful and not going to complain about the time it took. Called QF late-March for a refund and was told it would take 15 days. B...
Apr 01, 2019, 01:23 PM
I made a claim last year when someone damaged my rental car in a parking area in Northern Ireland and I had to pay an estmated repair amount (that was surprisingly close to the final damage cost) on return of the car. Chubb was the Amex provider; understanadbly there's a process to follow, but I ...
Jul 16, 2018, 11:09 PM
mmm....just checked my QF account online and yep, found out my "lifetime" QC membership now has an expiry date! I don't recall receiving any communication from QF about this.......actually, I wouldn't mind getting some QF correspondence about this, as I'd like to see how their PR dept can spin th...
Nov 06, 2017, 12:11 PM
This might clarify why only some SQ BNE/SIN flights have PE https://www.ausbt.com.au/singapore-airlines-brings-a350s-premium-economy-to-brisbane. I think maybe 2 of the 4 SIN/LHR flights have PE?