Originally Posted by BSS Originally Posted by dm12 no comments permitted on the ET article....not allowed to say how useless QF are. Not interested in running an airline, just ensuring bonuses for senior staff. And now even more last minute Qantas cancellations. And comments questioning QF restr...

Don't use twitter, but fb messaged QF twice - no reply. Online chat ftn gone. On hold for 6.5 hrs before line cut-out; time not fully wasted though as I read the paper, cleaned the house, web surfed, exercised.......Finally sorted out the issue at SYD on date of departure; QF had changed the rtn ...

I was waiting until I actually received the refund before posting. So, for QF it took 41 days for my full refund. As I received a full refund without any penalty I'm grateful and not going to complain about the time it took. Called QF late-March for a refund and was told it would take 15 days. B...

I made a claim last year when someone damaged my rental car in a parking area in Northern Ireland and I had to pay an estmated repair amount (that was surprisingly close to the final damage cost) on return of the car. Chubb was the Amex provider; understanadbly there's a process to follow, but I ...

mmm....just checked my QF account online and yep, found out my "lifetime" QC membership now has an expiry date! I don't recall receiving any communication from QF about this.......actually, I wouldn't mind getting some QF correspondence about this, as I'd like to see how their PR dept can spin th...