Etihad - Etihad Guest
Member since 24 Feb 2015
Total posts 19
Member since 12 Apr 2018
Total posts 3
Abu Dhabi(AUH)-Frankfurt(FRA) 20 Jan 2018
Frankfurt(FRA)-Abu Dhabi(AUH) 30 Jan 2018
Abu Dhabi(AUH)-Melbourne(MEL) 30 Jan 2018
Melbourne(MEL)-Abu Dhabi(AUH) 16 Mar 2018
Abu Dhabi(AUH)-Frankfurt(FRA) 17 Mar 2018
Frankfurt(FRA)-Abu Dhabi(AUH) 02 Apr 2018
Abu Dhabi(AUH)-Melbourne(MEL) 03 Apr 2018
Hi Rosef, we are sorry to see you faced issues while claiming miles for your recent flights with us. Please send us your Etihad Guest account number and the ticket numbers for the flights you need the miles credited for to our [email protected] address or via a private message on any of our social media channels so that we can follow up on this request for you. Thank you. *Max
Emirates Airlines - Skywards
Member since 26 Jun 2018
Total posts 1
Do Etihad ground staff at Sydney Airport have the right attitude for this job?.... I doubt it!
Member since 01 Aug 2018
I am appalled by Etihad's poor customer service.
So, Max....it’s September and this issue has still not been resolved. No contact, no email, no guest miles credited, NOTHING.
2 September and still NOTHING. No guest miles, no contact, no email......how long, how many phone calls, how many emails does it take to get this matter resolved?
Member since 17 Oct 2018
On 31/8 I made a claim for baggage damages and I received an email back stating it takes 21 calendar day to process. I did not hear back by 1/10 so I wrote back asking for a progress report but again I received no response. On 8/10 I wrote again asking the same but yet again I received no response. I called the Australian head office who recommended I file a complain through their website which I did on the 11/10 but yet again no response. Head office now have recommended I file an internal report which I plan to do if I don’t hear in the next few days. Failing that I will escalate the matter to ACA
Virgin Australia - Velocity Rewards
Member since 26 Dec 2018
Total posts 2
I’m intrigued as to how etihad staff can be so incompetent when it comes to lounge access.
Member since 25 Feb 2012
Total posts 32
I flew Etihad when they were at the “ Reimagined phase” international business to Europe and it was magnificent but on those occasions since that time the airline has cut so much that I will not use them again .
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