Qantas Amex Ultimate Card Insurance

2 replies

iM

Qantas - Qantas Frequent Flyer

Member since 27 Jul 2016

Total posts 31

Just received my new QF Amex Ultimate Card and, reading the insurance terms/conditions, I'm confused. It appears to say that only I, as the primary card holder, am covered for travel insurance, as my wife has a supplementary card. Hopefully I'm just misreading this, but it implies that if I book a trip for the two of us, she's not covered. Any clarification would be greatly appreciated!

fallingflat

Member since 22 Feb 2017

Total posts 3

Also says that passengers who are flying with you (provided they're booked on the same ticket purchased via your Amex card) are also covered.


Re-read the T&Cs (or call them) to confirm, but that's how I've interpreted it.

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 436

Hi iM, 

I have the Platinum charge card and it is equally ambiguous! I took the family to the US about 15m ago and I did call the provider and clarified it. I received a response from them confirming that they were covered - their flights were booked on my card, my flight was separate but we were all covered. 

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