Lounge access: crediting QF but holding other Oneworld status

6 replies

Cctv_520

Qantas - Qantas Frequent Flyer

Member since 30 Mar 2017

Total posts 1

Hi Everyone,


Just wondering if anyone can clarify for me the lounge access rules when flying QF, crediting QF points but holding a sapphire card from another OW airline. I have Platinum with AA and was denied access this morning being told it was against policy. This is the first time I've ever had an issue after numerous trips doing the same thing. 

Thanks!

TheRealBabushka

Member since 21 Apr 2012

Total posts 2,059

I'm going to suggest that is not the right way. We tried that in MEL, where the lounge dragons were being difficult and refused to change the FF no. and grant us access. We had to choose one or the other. This is what I suggest:


  1. Do not enter any FF number on the booking and gain access by flashing your card. Do a retro claim after the flight. Or
  2. Keep the FF number with status  on the BP. Before boarding approach customer service (not at the lounge) and get that changed to the FF programme you want to accrue to, and a new BP printed. Or 
  3. I believe the QF virtual BP does not display OW status. So in that case, present the dragon with your virtual BP with that QF number and also flash your physical Aadvantage card. 
I've not tried (3) but I'm hoping the confusion would throw them off. 

drsimon50

qantas

Member since 10 Oct 2013

Total posts 80

i am plat with EK and have an issue each time i go to a QF lounge here - as i always book dom flights with QF number and then try to get into lounge using EK Plat - have never had a problem - they just change the booking adding the EK code and then i am in - as soon as i am in i then go back on line and try to change it (if allowed doesnt always work) or just claim missing points later on - they used to just have a list and write the number on it and name etc but seem now to change the FF number when you go to the lounge - but i have never been denied! must be my smile?

rk1

Qantas - Qantas Frequent Flyer

Member since 19 Oct 2015

Total posts 31

I have had the opposite in the US, ie QF Gold/OW Sapphire booked an AA flight under my AAdvantage number (AAdvantage staus=basic) -> no lounge rights then change booking to QFF number -> all smiles. Even the lady at check-in said 'How are you ever supposed to get miles?'. When travelling with my wife and doing sums on miles/points/credits one of us often checks in as QFF and the other as AA so we try and get a little of the best of both worlds.

oliver_dvs

Member since 08 Jul 2016

Total posts 1

I'm going to suggest that is not the right way. We tried that in MEL, where the lounge dragons were being difficult and refused to change the FF no. and grant us access. We had to choose one or the other. This is what I suggest:


  1. Do not enter any FF number on the booking and gain access by flashing your card. Do a retro claim after the flight. Or
  2. Keep the FF number with status  on the BP. Before boarding approach customer service (not at the lounge) and get that changed to the FF programme you want to accrue to, and a new BP printed. Or 
  3. I believe the QF virtual BP does not display OW status. So in that case, present the dragon with your virtual BP with that QF number and also flash your physical Aadvantage card. 
I've not tried (3) but I'm hoping the confusion would throw them off. 

Just wondering, did you try to change the FFN before/after you accessed the lounge? If after, it just doesn't sound logical to me... But again, "lounge dragon" is a great term.

btaus

Qantas - Qantas Frequent Flyer

Member since 15 Dec 2016

Total posts 171

Always crazy. Credited CX flights (fare code C) to QFF, using my Marco Polo Diamond (OW Emerald, I have another QF Platinum) to gain entry to QF F lounge SYD and got redirected to J lounge, but later I showed lounge dragon my QF Platinum, I was in.

gardermoen

Member since 09 May 2011

Total posts 13

Dragons indeed! Jeez....

Never had an issue with Air NZ when I have my VA number (red)  in the booking, and show my Avianca Brazil Star Alliance gold card at priority check in. Both in Australia (MEL) and NZ (AKL, WLG, ZQN, and CHC), never had an issue where they make a note in the remarks area to reflect the second card for lounge access. 

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