3 replies

Mjkcan

Singapore Airlines - KrisFlyer

Member since 14 Jun 2017

Total posts 50

Has anyone had any luck cancelling this now-useless card? I signed up primarily for the sign-up bonus, and now that the accrual rate is so poor, I want to cancel it.


Their overseas call-centre is giving me the runaround - twice now I've gone in circles and ended up keeping the card for 15,000 bonus qf points. 

I really want out - is there an easy way?

MRYJDrake

Air New Zealand - Airpoints

Member since 31 Oct 2016

Total posts 204

Ask for a settlement figure, 


once paid, write them a letter (so you have your butt covered), Stating you have destroyed the card want it closed, and you will not acknowledge any further fees on it as you've paid the quoted settlement. 


alansu

Qantas - Qantas Frequent Flyer

Member since 22 Jan 2015

Total posts 85

I cancelled my Citi Qantas Visa Signature card just 2 weeks ago by calling them. Got the usual "Is there anything we can do?" type questions but a firm "no" got it done within about 5mins.

drsimon50

qantas

Member since 10 Oct 2013

Total posts 80

i cancelled mine a few weeks ago too - had to speak to a customer service manager and was put through - who then tried to convince me to stay etc - but a firm no thanks and i want to leave and all was sorted - not the easiest to cancel though!

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