Melbourne international priority pass

6 replies

Sloth

Member since 05 Jan 2014

Total posts 14

Gday guys


I was travelling out for MEL-SIN on 24/12 and hold a priority pass from Amex platinum

I went to provedore initially and they said their machine was “down” and therefore unable to process my meal.

I then went to movida and they said they don’t accept it as they haven’t received the priority pass machine.

Ummmm...what the?!

Has any of you guys had a similar experience or was I unlucky this time around?

Michael Kao

Qantas - Qantas Frequent Flyer

Member since 06 Nov 2014

Total posts 158

Unlucky I'd say. I had similar experience with Bar Roma in BNE. The machine was down and they can't process PP. Nothing much you can do about it.

lionelhutz

Member since 20 Jun 2014

Total posts 38

That's weird. I've used my Priority Pass at Bar Pulpo (the Movida one) at Melbourne Airport in early December. They had a machine then. I would complain to Priority Pass. They should have a manual system if the machine is down.

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 226

Can't help with those two, but Priority Pass have added Cafe Vue as a third option in Melbourne.

Senhsiu

Member since 06 Aug 2017

Total posts 4

They do have a manual system; it’s the same old chunky manual credit card swiping device with carbon paper from years gone by, though I know some staff were reluctant to use it probably because it doesn’t tap and go.


I suspect the PP places in Brisbane and Melbourne are going through what Sydney went through when it was first introduced - resistance and reluctance to use the new technology/deal/offering until they realise it’s an easy $36 sale each time the card is used. Nowadays they encourage spending the full allowance with take away coffee or dessert. It’s a bonus when a guest is dining on the card too!

elchriss0

Virgin Australia - Velocity Rewards

Member since 13 Jan 2015

Total posts 80

Oh well the priority pass lounge is currently under construction so those places wont get the extra business for much longer anyway...with customer service like that I say good riddens

Pit

Qantas - Qantas Frequent Flyer

Member since 31 Jul 2017

Total posts 14

used Movida in Sydney a few weeks ago and the went to pay with PP and I was told the machine was down and I had to pay some other way. I told them PP was the only option and they reluctantly got a manual voucher out and filled it in - it can be done and they had a pile of vouchers

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