Member since 08 Nov 2015
Total posts 16
Qantas - Qantas Frequent Flyer
Member since 25 Feb 2017
Total posts 6
Have received mine all ok. I do make sure I select Uber through the Qantas app though.
Member since 18 Aug 2017
Total posts 42
I received mine from May within a few days and like Brookf that was via the Qantas app to book it. This not the same subject I know but I have lately noticed that receiving QFF points for items bought thru the Qantas Mall are taking a long time, I have points pending to me from purchases I made thru David Jones back in May.
Member since 11 Dec 2017
Total posts 122
Took about a month for my bonus to credit, aside from that everything was normal.
Member since 14 Feb 2018
I also noticed status credits and points from domestic flights have taken about 2 days to come into QF account. maybe they're having a slow crediting week or so? I found that odd as usually points and status credits are in QF account by the time the plane lands?
Member since 23 Feb 2015
Total posts 259
Where I’m finding things to be slow are from Rockpool group, particularly Rockpool Melbourne. They used to manage the process at POS but now have a manual process and 3 weeks later still no points.
Loved the old day when SC & points arrived within an hour or so. Now 2 days following their recent IT 'upgrade'.
They should have a tablet in the restaurant which gives you the point right on the spot. I spent $70 in Fratelli recently & received 400 points within 1 minute.
Yeah, they used to have that at Rockpool too. Has been a regression to the technological dark ages.
Member since 09 Jul 2012
Total posts 19
It's not just you. Everything worked fine for me and QFF points were credited until about May/June when things went awry. Right now, I'm still waiting on at least 4 rides which have not been credited after almost 2 months. This is despite following procedure as usual, and booking my ride after first opening it from my QF app. Not sure where the fault is. But I'll wait exactly 2 months before I contact QF customer service.
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QFF points on Uber rides
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