Member since 11 Feb 2018
Total posts 4
Interested in others experience and comments
I booked flights at 18:51 last night and best jet charged my card $3500 immediately. 2hrs later they sent me email saying seats were not available and booking had been cancelled and they would arrange credit immediately. This credit has still not appeared on my credit card 12 hrs later and I have had to book alternate flights. How can they get away with this, effectively somewhere in banking cyber space is my $3500 reducing my available credit by a substantial amount.
Anyone else experienced this with bestjet . com? Or other service issues?
Member since 04 May 2018
Total posts 42
Obviously a scam company - l got only1 hour wifi and paid for full flight and got the apology in the air and the refund when l landed!
Virgin Australia - Velocity Rewards
Member since 13 Nov 2015
Total posts 82
Member since 24 Apr 2012
Total posts 1,114
Please be reminded of AusBT's published comment policy, which notes the following:
In order to reduce spam, some comments are automatically
flagged for moderation, including those that include links to other
websites. If your comment is flagged by our software, it will only be
published once it has been approved.
You have done exactly this by changing the formatting of your comment and re-posting it: please don't do this again. We've also removed the duplicate thread on this which was being held for moderation.
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Best jet . com booking travel cancelled 2 hrs after booking credit card charge
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