Not concierge related, but I do find the phone number and options less than useful...nothing for general enquiries and you just get sent around in circles....typical of an off shore call centre set up trying to reduce the number of humans needed to service the credit card....and provide less than...

Given I am paying $299 is it unfair to expect 24/7 customer service? Or any service for that matterI rang with a question on the free travel insurance at 5:30pm however the consultant was not able to assist and suggested I ring Chubb who mange the insurance. It was a relatively simple question o...

Hi thereInterested in others experience and commentsI booked flights at 18:51 last night and best jet charged my card $3500 immediately. 2hrs later they sent me email saying seats were not available and booking had been cancelled and they would arrange credit immediately. This credit has still ...

Any ideas on current deals for SIM card (data and calls) that can bs used in Hawaii (Oahu and Maui) as well as Seattle, Sacramento and Chico and the finally in VancouverThanksDavid