Qantas - Qantas Frequent Flyer
Member since 09 May 2013
Total posts 355
i took BNE-SIN-HEL-LAX-BNE on QF, AY-AY and QF.
Member since 24 Apr 2012
Total posts 1,118
Being a Finnair flight I'd expect it to take longer. If your points haven't appeared after a month, I'd submit a manual claim.(I'd suggest doing so sooner, but I've found that submitting a claim when points are already on their way ends up causing errors such as "flight already claimed", "no record of travel" and so on, with the flight eventually appearing in its own time: as by claiming for a flight that's already processing, the system spots a double-up and then gives an error, even though the points later follow with the same flight details.)
Member since 03 Jul 2018
Total posts 66
I've got a similar situation. I took SYD-HKG-MAA-HKG-SYD on QF-CX-QF and SC for HKG-MAA-HKG hasn't landed yet. It's been 3 weeks since travel date. Also the DSC for the trip isn't credited yet.
Member since 19 Jul 2017
Total posts 10
I had the same issue a few months ago. Got credited for HEL-LHR and the return but after a few weeks chased the LGA-HEL and HEL-HKG. Was a bit of a kerfuffle and had to reapply when the claim came back and was denied...no record of travel so I sent in a pic of my Boarding passes was then credited no problem.
Hi Guest, join in the discussion on
Missing status credits on QF
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox