Refund of points used to upgrade with all this travel disruption?
3 replies
Hi Guest, join in the discussion on Refund of points used to upgrade with all this travel disruption?
Hi Guest, join in the discussion on Refund of points used to upgrade with all this travel disruption?
richard89
richard89
Qantas - Qantas Frequent Flyer
Member since 21 Mar 2017
Total posts 42
Hi everyone,
I'm just posting this here to hopefully avoid a lengthy phone call wait time to Qantas to find out my answer.
Next weekend, I was due to go to Perth for a cheeky wedding. There was due to be a lot of international guests coming and so understandably they've cancelled the wedding. The poor couple are distraught poor things.
The flight home was red eye PER BNE so I burned 27,000 points for a lil cheeky upgrade to hopefully get some needed shut eye after all of the champagne at the wedding ;) I may as well not go and take up the opportunity for a voucher for use later on. However, does one know if the upgrade points are also refundable? Some serious google-ing has not avail'd to any answer.
Hope everyone is well and safe! Love from a very isolated bit of far north QLD!
x
hutch
hutch
Member since 07 Oct 2012
Total posts 771
Brandon Loo
Brandon Loo
Member since 10 Jul 2018
Total posts 105
From the link hutch posted, it appears you'll be up for a 5,000 point cancellation fee for a confirmed flight upgrade.
There may be a link to do this from your account – go to 'My Bookings' and then click 'Upgrade' under the particular flight.
Make sure you cancel the upgrade before the flight.
dm12
dm12
Member since 08 Feb 2018
Total posts 200
What's a cheeky wedding? ;-/