Member since 11 Jul 2014
Total posts 19
I've been trying to cancel a flight with VA but no one is at there contact centre, any ideas?
Virgin Australia - Velocity Rewards
Member since 06 Aug 2017
Total posts 108
I successfully called Virgin this morning, to change a flight booking, on my second attempt. On the first attempt I got a recorded message saying that the call centre was closed. I hung up and called again immediately. This time, after a 45-minute wait time on hold, I got put through and successfully changed my flight booking.
So with Virgin at the moment it's a case of if at first you don't succeed...
Hi Guest, join in the discussion on
Cancelling Flights with Virgin
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox