Cancelling Flights with Virgin

1 reply

UpUpAndAway

QF

Member since 11 Jul 2014

Total posts 19

I've been trying to cancel a flight with VA but no one is at there contact centre, any ideas?

Sibelius

Virgin Australia - Velocity Rewards

Member since 06 Aug 2017

Total posts 108

I successfully called Virgin this morning, to change a flight booking, on my second attempt. On the first attempt I got a recorded message saying that the call centre was closed. I hung up and called again immediately. This time, after a 45-minute wait time on hold, I got put through and successfully changed my flight booking.

So with Virgin at the moment it's a case of if at first you don't succeed...

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