Good reminder -- actually we should always be double checking points posted from every airline every time we fly. Virgin doesn't have a monopoly on system glitches!

On the one hand you state that the problem is that there are too many Qantas Golds, but on the other hand you also state that "when they do police it it does kind of work". So maybe the problem is not the Golds after all, but the Silvers and Bronzes who use PB?

Looks like a glitch to me. I would give them a call and hopefully get yourself upgraded over the phone.

That's a horrible devaluation, especially given that availability is close to zero (so much for the CEO's promise to double the number of reward seats available).It is worth noting, however, that even with this devaluation, Cathay will still charge significantly fewer points for long-haul flights...

This is not uncommon for Singapore Airlines and happens elsewhere. Last year I flew Singapore out of Amsterdam; we were told to use the Aspire Lounge but there was a separate area for Singapore Airlines passengers, with its own food and even a dedicated staff member. Sorry to burst your bubble b...