How I learned to love inflight WiFi, even when I'm not using it

The idea of being disconnected during your flight has understandable appeal, but WiFi is the new norm.

By David Flynn, October 15 2019

You would think that as a former technology journalist and long-time tech enthusiast, who is both a business traveller and very frequent flyer, that I would have been among the first to welcome inflight Internet. But you'd think wrong.

For many years I not only enjoyed those hours of solitude between take-off and landing, especially on international flights, I looked forward to them. They were an island of isolation in this hyper-connected world, a slice of indulgent 'me time' given over to reading and the odd bingefest (a habit I quickly learned to tame).

Well, that was the theory – and it still applies in parts. But I'm as likely as not to be working during my flights: scything my way through the inbox, working up articles and what-not.

All the same, it's all about working without interruption, and with more 'headroom' that a busy day on the ground can allow. That's started to change, however.

I'm increasingly jumping on flights to find inflight WiFi is temptingly available. The lack of it is now the exception, and as a result I'm becoming accustomed to being connected above the clouds.

Sky-high WiFi

Most domestic Qantas and Virgin Australia flights now offer WiFi which is pleasingly fast and free: even Virgin's 'basic' WiFi service can surprise with its speeds.

The roster of international airlines with WiFi-equipped flights continues to grow, although speed – or lack of it – has become the greatest hurdle. At one end of the scale, Qatar Airways' Super WiFi system delivers a relatively zippy 5+Mbps.

At the other end, a laundry-list of aircraft where sub-1Mbps speeds and choppy coverage makes the experience more frustrating than not having WiFi at all.

Most domestic flights on Qantas and Virgin Australia now offer WiFi.
Most domestic flights on Qantas and Virgin Australia now offer WiFi.

Broad availability of inflight Internet has definitely changed the way I travel for business, and changed it for the better.

My long-standing habit has been to use time at the airport lounge to prepare for my inflight work session. That meant going through a checklist of material to download for reading and reference at 40,000 feet, sometimes also grabbing images and doing other online research to use this for my writing during the flight.

Once I landed – sometimes at an arrivals lounge, othertimes en route to the hotel – I'd jump back online, filing stories and sending out that tsunami of emails, while  a bucketload of new emails hit the inbox.

When being connected counts

But with a decent inflight Internet connection, that's all done in realtime. I still do some work and research pre-flight but it's not at the same pace, with the clock ticking before I board.

For example, I can prioritise larger downloads or the lounge's faster connection but not feel stranded if I miss something. (As a side-effect, this means my lounge time has also become more enjoyable.)

I'm obviously more productive during the flight, especially as I can pick up and attend to new emails right away if they require it.

Inflight Internet is now the rule, rather than the exception.
Inflight Internet is now the rule, rather than the exception.

Here's the other thing about inflight WiFi: you don't have to log on. It's there if you need it, and that alone is reassuring to the business traveller.

There have definitely been times when I needed that connection to attend to urgent work (in my case, filing a story and sometimes even doing so live), and there have also been times when I appreciated that social tether back to friends and family.

But I don't jump online during every WiFi-connected flight.

And when I do hit that Connect button, I rarely work for the entirety of the flight, apart from some odd daytime legs from Australia to Asia or from the UK to a Gulf hub such as Dubai, Abu Dhabi or Doha.

On trans-Pacific trips to the US I'll generally work for the first few hours of the flight; enjoy a light meal with a movie; then sleep; and follow up with another few hours of work before landing.

In any event, I find that I'm more relaxed on landing. There's no wave of emails to send or receive. I feel more on top of things. And best of all, when I reach the hotel I can settle straight in rather than still be playing catch-up.

Put that together and it's a magical mix of increased productivity, increased relaxation and less stress, and that's how inflight WiFi won me over.

David

David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

GBRGB

GBRGB

Qantas - Qantas Frequent Flyer

21 Jan 2014

Total posts 221

I would seriously question the notion that most Qantas flights now offer Wifi , when you consider many of the 737 are still not fitted out and all of the 717 services offered to many destinations as part of their domestic network, including some capital cities, don't have Wi fi, it is a long way short of most.

Scoot

Scoot

Qantas - Qantas Frequent Flyer

20 May 2019

Total posts 3

When is QF international going to provide Wi-Fi?

David

David

24 Oct 2010

Total posts 2336

Expected around 2021, see https://www.executivetraveller.com/qantas-to-launch-high-speed-international-wifi-by-2021

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