Which lounges can Malaysia Airlines' Business Suites passengers use?

By Chris Chamberlin, December 11 2018

Malaysia Airlines will this week convert its first class lounges to Business Suites lounges and add a Platinum room to its flagship Kuala Lumpur first class lounge, as part of the airline's radical rebranding of its Airbus A350 and A380 First Class as Business Suites.

While the inflight Business Suites experience is essentially the same as first class, the lounges available to Business Suites passengers will vary from airport to airport. Here’s what you need to know ahead of your  Malaysia Airlines Business Suites flight.

Malaysia Airlines Business Suites flights from Kuala Lumpur, London

At Kuala Lumpur and London Heathrow - where Malaysia Airlines operates its own business class and first class lounges – the current First Class Golden Lounges will be rebranded as Business Suites Golden Lounges from December 12 2018.

The name is confusingly similar to that of the Business Class Golden Lounges, but the Business Suites lounges will be reserved for passengers departing on Airbus A350 or Airbus A380 flights in Business Suites (formerly first class) and continue to offer the same à la carte dining, extended wine list and other niceties as before.

The Business Suites lounge will also welcome Oneworld first class passengers departing from the same terminals – such as British Airways, in the case of flights from KL to London – along with Oneworld Emerald frequent flyers such as Malaysia Airlines Enrich Platinum, Qantas Platinum and Cathay Pacific Marco Polo Club Diamond.

AusBT review: Malaysia Airlines first class / Business Suites  lounge, Kuala Lumpur

Malaysia Airlines' Kuala Lumpur Business Suites Golden Lounge will also see its little-known First Class Suite reborn as the Platinum Suite from December 12.

Tucked away at the rear of the KL lounge, this cosy private room has always been confusingly named, and that's going to continue – because despite the Platinum signage, it's not available to Platinum-grade frequent flyers.

The Platinum Suite is exclusively for members of Malaysia Airlines' Enrich Platinum Plus tier – an invitation-only level designed for VIPs.

Those high flyers will enjoy a private lounge-within-a-lounge offering tarmac views and an adjoining private bathroom and shower.

Read: Is Malaysia Airlines Platinum Plus the world's most secret VIP tier?

Malaysia Airlines Business Suites flights from Sydney and elsewhere

In airports where Malaysia Airlines uses the lounges of its alliance partners – such as in Sydney, where Malaysia Airlines passengers use the Qantas lounges – things will work a little differently.

Business Suites passengers will join their business class fellows in the the Qantas business class lounge, with the same rule applying to the likes of Tokyo/Narita airport (where Business Suites passengers use JAL's Sakura Lounge).

This comes about because technically, Business Suites isn’t 'first class': so when fronting up at partner airline lounges, your access will be the same as any other business class passenger.

Of course, Oneworld Emerald frequent flyers can continue to visit Qantas and Oneworld first class lounges prior to all Malaysia Airlines and Oneworld flights, so if your wallet wields a Qantas or Enrich Platinum card – or something even shinier – you’re all set.

ChrisCh
ChrisCh

Chris Chamberlin

Chris Chamberlin is the Associate Editor of Executive Traveller and lives by the motto that a journey of a thousand miles begins with a single step, a great latte, a theatre ticket and a glass of wine!

Skipp

Skipp

Qantas - Qantas Frequent Flyer

20 Aug 2012

Total posts 126

I don’t think Malaysia Airlines have thought it all through, but time will tell. How many (standard) business class passengers are going to turn up at the lounge precincts in KL and London expecting admittance to the Business Suite lounge, only to be directed to the Golden lounge instead?

jjj

jjj

11 Dec 2018

Total posts 4

What happens to customers already booked/paid/ticketed in First class? Will we still get Sydney Qantas F Lounge?

jjj

jjj

11 Dec 2018

Total posts 4

Spoke to Malaysia Airlines - changes won't apply retrospectively, so if you've made an F booking you will still be eligible for F Lounge access on OW partners.

BenniHK

BenniHK

16 Dec 2017

Total posts 9

Just wondering do owe members eligible to use the "business suite" lounge upon arrival (as in the good old days)?

Kevin Jackson

Kevin Jackson

18 Mar 2016

Total posts 23

As a previous loyal MAS customer for almost 50 years, but one who has not flown with them for 3 years, this is yet another screw up and unnecessary confusion. Doesn't bother

me what they call it, I will not be flying with them. Once they were right "up there" with the worlds best airlines, but no more.


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