United Airlines has permanently shut the doors to its sole Australian United Club lounge in Melbourne Airport’s international terminal, in favour of using the lounges of Star Alliance partners Singapore Airlines and Air New Zealand.
UA's BusinessFirst (business class) passengers, Star Alliance Gold cardholders and paid-up United Club lounge members on the airline's Melbourne-Los Angeles flights can make use of SQ's SilverKris lounge Sundays through Fridays and Air NZ's Koru lounge on Saturdays.
That's because United's Saturday flight, UA99, departs early in the afternoon – rather than mid-morning as it does throughout the week – at which time the Singapore Airlines lounge will have closed.
A spokesperson for United Airlines confirmed the changes to Australian Business Traveller, adding that "(United Club) members and eligible customers will continue to receive premium service and amenities provided via our Star Alliance members."
The Singapore Airlines and Air New Zealand lounges both offers travellers shower facilities and free WiFi, with SQ's facility often providing a wider variety of hot food and Air NZ's lounge boasting a pool table, a TV 'sports area' and tarmac views:
The Kiwi carrier’s lounge is also second in line for planned refurbishments following Brisbane, and under the Star Alliance lounge rules can too be used by United passengers throughout the week if desired.
There are no changes for passengers flying with United from Sydney to Los Angeles and San Francisco, who have access to Air NZ’s superb new Sydney Airport lounge.
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