Jun 18, 2020, 04:36 PM
My Melbourne/London/Munich flights cancelled last night. Qantas Platinum service centre today said 6-8 weeks for the requested refund.
May 19, 2020, 01:27 PM
I wish Qatar would offer this status match to Qantas Platinums. I'd take them up on it and switch next year's international travel to them.
Apr 28, 2020, 10:59 AM
Hi Georgia747, I don't know if your situation is the same as mine, but, I requested refunds from Qantas on four return flights 5 weeks ago. After 3 weeks I was notified that one request had been processed and a week later received the money back onto my credit card. After 4 weeks I was notifie...
Apr 22, 2020, 04:59 PM
Like others I had earned enough status credits last year to retain my Platinum status until 30 April 2021. So because I spent the money to fly with Qantas and earned the status credits I am not eligible for the complimentary status extension. I have so far had two international and two domestic ...
Apr 21, 2020, 04:10 PM
Good luck por930 with getting your money and points credited back in two weeks. I've been waiting for four weeks now for refunds on three cancelled flights. I did get notification after three weeks that one additional flight refund had been processed but it still took almost a week for the mone...
May 14, 2020, 11:06 AM
Hi Loi, I've had four refunds from Qantas. The credit card surcharge was refunded for two, but not for the other two. No idea why they are doing this inconsistently.
Apr 29, 2020, 10:41 AM
I made four refund requests. One took four weeks for money to be returned, one took five weeks and two are still outstanding more than five weeks later.
Apr 05, 2020, 02:05 PM
I have also cancelled a trip in May with return flights on BA from London to Corsica. I phoned the BA call centre in Sydney on Friday as I doubt that I will be able to use a credit voucher on BA within the 12 month period that is required. The call centre operator advised me to wait for a while...
Apr 03, 2020, 04:54 PM
Apr 03, 2020, 04:14 PM
Looking at my bookings on the Qantas site there are what appear to be placeholders for cancelled flights for which I have requested a refund. The placeholders include information like the following:Off Line Point to Off Line PointQF9248 · Sun 9 Aug 2020 · 09:00 - 12:00 One has a date in Nove...