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  • QF call centre in Australia

    Oct 07, 2022, 07:52 PM

    In response to MKS11. It is a different phone number. It’s on the back of the physical platinum frequent flyer card. I’m aware that Qantas isn’t issuing cards any longer. I’m not sure if it is also on the material sent out by Qantas congratulating people on reaching Plat...

  • QF call centre in Australia

    Oct 05, 2022, 04:02 PM

    Hi charlesr, Yes, it is a different phone number for platinum. I have found that I get through to the Hobart call centre without any problem if I phone during standard business hours. After hours calls made recently went through to the OS call centre. That being said after the first call drop...

  • QANTAS Apology points

    Sep 11, 2022, 06:51 PM

    I also got my 30,000 points on Aug 31. I’ve already used my $50 discount code and got $55 off a return flight to Sydney.

  • Express lane at Melbourne Airport

    Aug 13, 2022, 12:51 AM

    We travelled to Munich on Tuesday evening this week in business with Emirates. There was no Express Lane for security but none was needed either. We were through security in less than five minutes and through immigration about two minutes after that. The international terminal was very quiet gen...

  • I recently flew from London to Corsica return on BA. I received the FFP and Status Credits for the first flight a few days later but after nearly three weeks haven't received them for the second flight. Which airline do I have to contact to claim the missing points - Qantas or BA? What is the ...

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