• My Melbourne/London/Munich flights cancelled last night. Qantas Platinum service centre today said 6-8 weeks for the requested refund.

  • I wish Qatar would offer this status match to Qantas Platinums. I'd take them up on it and switch next year's international travel to them.

  • Hi Georgia747, I don't know if your situation is the same as mine, but, I requested refunds from Qantas on four return flights 5 weeks ago. After 3 weeks I was notified that one request had been processed and a week later received the money back onto my credit card. After 4 weeks I was notifie...

  • Like others I had earned enough status credits last year to retain my Platinum status until 30 April 2021. So because I spent the money to fly with Qantas and earned the status credits I am not eligible for the complimentary status extension. I have so far had two international and two domestic ...

  • Good luck por930 with getting your money and points credited back in two weeks. I've been waiting for four weeks now for refunds on three cancelled flights. I did get notification after three weeks that one additional flight refund had been processed but it still took almost a week for the mone...