Yes JuliannWe had O/W flights booked back to Perth from Singapore after a cruise from Australia to Singapore. No choice but to book in Sing Dollars as flight originated in Singapore. Enquired recently if I could get some SC incentive to leave the booking as a credit but was told they are unable ...

Update.After emailing QF Customer care just before Covid - 19 took hold in Australia and politely expressing our disappointment at the aircraft change we were offered 5000 pts each in good faith for the inconvenience. So it turns out it was worth the effort to voice our disappointment. Had I kn...

Originally Posted by monoccular Yes, complain by all means but don't expect any recompense. I find it disgraceful that points upgrades to business PER MEL are the same for the A330 or 787 genuine business suites vs the very ordinary “business” seats on the ageing 737, which are not even up to the...

The sting is even harder to stomach when you have paid cash for business class Rtn ticket to NZ from Perth via Sydney on QF. Just two nights ago we had selected the overnight red eye to connect with EK morning flight to ChCh. Upon receipt of the boarding pass noticed the type had changed to 737...

Whoops - that is row 14. Pardon the typo.