Qantas 747 Business Class

13 replies

ja90ck

Member since 30 Aug 2019

Total posts 5

Hi All,

I've got a trip coming up to Santiago in May 2020 on a Qantas 747. It was booked on a LATAM ticket so I couldn't allocate seats, however after speaking with Qantas, they've advised they have allocated seats 17A and 17B on the upper deck.

When looking at the seat map on Qantas, it doesn't show a row 17 on the map?

Can someone please explain?


Ryan K

Qantas - Qantas Frequent Flyer

Member since 30 May 2013

Total posts 107

I'm fairly certain the old "four class" (where the old First Class cabin is sold as Business Class) version of the 747-400 had row 17 upstairs. However, correct me if I'm wrong but I think all of these older aircraft have now been retired?

James W

Member since 04 Nov 2019

Total posts 2

Its a block coseshare so each marketing carrier has access to a specific block of seats

Last editedby James W at Nov 04, 2019, 11:15 AM.

James W

Member since 04 Nov 2019

Total posts 2

Originally Posted by Ryan K

I'm fairly certain the old "four class" (where the old First Class cabin is sold as Business Class) version of the 747-400 had row 17 upstairs. However, correct me if I'm wrong but I think all of these older aircraft have now been retired?

They have all been retired. Its only the 6 3 class 744 ER's left.

ja90ck

Member since 30 Aug 2019

Total posts 5

Yes, I thought the 4 class 747 were all retired.

The Qantas website shows the 747 seat map, but only going to row 16 on the upper deck.

Last editedby ja90ck at Nov 04, 2019, 11:26 AM.

Mrsfefe

Member since 05 Nov 2018

Total posts 3

We are in 16J and 16K for Syd-Vyr on a 747 late December. There is no row 17 upstairs or downstairs on the 747. Suggest calling qantas back, because what you have been told is not possible.

ja90ck

Member since 30 Aug 2019

Total posts 5

Very confusing indeed.

Interestingly, when I do a dummy booking on the Qantas site for the same flight, it only shows the upper deck going to row 16 (the same seat map their website shows under 'fleet', however when I search on Seat Guru for the flight and date, it shows a seat map with the upper deck going to row 18.

Very odd.

AJ Smith Perth

Singapore Airlines - KrisFlyer

Member since 07 Mar 2018

Total posts 2

Best foe upstairs is 14. I like 14K(window) as it's an exit row with heaps of walk around space plus the added storage of the under window storage bins.

AJ Smith Perth

Singapore Airlines - KrisFlyer

Member since 07 Mar 2018

Total posts 2

Whoops - that is row 14. Pardon the typo.

Glideslope

Member since 06 Nov 2019

Total posts 2

Originally Posted by ja90ck

Hi All,

I've got a trip coming up to Santiago in May 2020 on a Qantas 747. It was booked on a LATAM ticket so I couldn't allocate seats, however after speaking with Qantas, they've advised they have allocated seats 17A and 17B on the upper deck.

When looking at the seat map on Qantas, it doesn't show a row 17 on the map?

Can someone please explain?


Upper deck now is 11-12 & 14-16 (there's no 16AB)

Glideslope

Member since 06 Nov 2019

Total posts 2

Originally Posted by ja90ck

Very confusing indeed.

Interestingly, when I do a dummy booking on the Qantas site for the same flight, it only shows the upper deck going to row 16 (the same seat map their website shows under 'fleet', however when I search on Seat Guru for the flight and date, it shows a seat map with the upper deck going to row 18.

Very odd.

Isn't it best to trust the airline over seat guru?

Upper Is 18 seats. 11-12 then 14-16 (there's no 16AB)

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 199

Seat Guru is often wrong. Always trust the operating airline's seat map.

ja90ck

Member since 30 Aug 2019

Total posts 5

I reached out to Qantas on Facebook to try and alleviate some confusion, and this is what I was told:

Hi XXXX, you can find row 17 on the seat map here: **seat guru website** . Hope this helps. Helen

Bit odd that even the airline would direct me to Seat Guru!?

Boeing-Tragic

Qantas - Qantas Frequent Flyer

Member since 24 Jan 2018

Total posts 9

Originally Posted by ja90ck

Hi All,

I've got a trip coming up to Santiago in May 2020 on a Qantas 747. It was booked on a LATAM ticket so I couldn't allocate seats, however after speaking with Qantas, they've advised they have allocated seats 17A and 17B on the upper deck.

When looking at the seat map on Qantas, it doesn't show a row 17 on the map?

Can someone please explain?



Have you called Qantas back and asked them to explain ??

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