Member since 30 Aug 2019
Total posts 5
I've got a trip coming up to Santiago in May 2020 on a Qantas 747. It was booked on a LATAM ticket so I couldn't allocate seats, however after speaking with Qantas, they've advised they have allocated seats 17A and 17B on the upper deck.
When looking at the seat map on Qantas, it doesn't show a row 17 on the map?
Can someone please explain?
Qantas - Qantas Frequent Flyer
Member since 30 May 2013
Total posts 108
I'm fairly certain the old "four class" (where the old First Class cabin is sold as Business Class) version of the 747-400 had row 17 upstairs. However, correct me if I'm wrong but I think all of these older aircraft have now been retired?
Member since 04 Nov 2019
Total posts 2
Its a block coseshare so each marketing carrier has access to a specific block of seats
Originally Posted by Ryan K
They have all been retired. Its only the 6 3 class 744 ER's left.
Yes, I thought the 4 class 747 were all retired.
The Qantas website shows the 747 seat map, but only going to row 16 on the upper deck.
Member since 05 Nov 2018
Total posts 4
We are in 16J and 16K for Syd-Vyr on a 747 late December. There is no row 17 upstairs or downstairs on the 747. Suggest calling qantas back, because what you have been told is not possible.
Very confusing indeed.
Interestingly, when I do a dummy booking on the Qantas site for the same flight, it only shows the upper deck going to row 16 (the same seat map their website shows under 'fleet', however when I search on Seat Guru for the flight and date, it shows a seat map with the upper deck going to row 18.
Singapore Airlines - KrisFlyer
Member since 07 Mar 2018
Best foe upstairs is 14. I like 14K(window) as it's an exit row with heaps of walk around space plus the added storage of the under window storage bins.
Whoops - that is row 14. Pardon the typo.
Member since 06 Nov 2019
Originally Posted by ja90ck
Upper deck now is 11-12 & 14-16 (there's no 16AB)
Isn't it best to trust the airline over seat guru?
Upper Is 18 seats. 11-12 then 14-16 (there's no 16AB)
Member since 28 Oct 2011
Total posts 203
Seat Guru is often wrong. Always trust the operating airline's seat map.
I reached out to
Qantas on Facebook to try and alleviate some confusion, and this is what I was
Hi XXXX, you can find row 17 on the seat map here: **seat guru website** . Hope
this helps. Helen
Bit odd that even the airline would direct me
to Seat Guru!?
Member since 24 Jan 2018
Total posts 9
Have you called Qantas back and asked them to explain ??
Member since 10 Jul 2019
I have just had a similar experience, my LATAM booking has been changed to LA806 (QF27) from LA800 and we have now been allocated seats 18J&K.... QF call centre says they exist, however the seat maps show for the remaining 747's in the QF fleet do not have this row. Has anyone had any experience with this or gotten to the bottom of what happens at check in?
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Qantas 747 Business Class
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