Nov 17, 2020, 06:04 PM
“Now more than ever it’s important to remain a full service airline “ ! ....This seems contrary to the recent decision to close the service desks in the lounges .
Dec 07, 2019, 07:45 AM
Reeves , I would prefer to be informed of flight cancellations directly from the airline not through third parties ! Further in the last month two flights have been cancelled also my Melbourne Hong Kong return so from MY perspective I would prefer to have confidence in my travel plans rather tha...
Dec 05, 2019, 04:35 PM
Agree competition is advantageous however I will abstain from supporting this service and stay with my current carrier as I cannot take the risk of the route being cancelled as has occurred over and over with many of Virgin Australia's services .
Dec 05, 2019, 07:05 AM
This is typical Virgin no forward communications. Upsetting given they accepted bookings during this period , such an unpredictable airline with constant passenger disruptions that never seem to end with no care. Appreciate your advice ,pity Virgin don't do the same instead of leaving their custo...
Nov 22, 2019, 03:32 PM
Very comprehensive review and confirms without question QF has the vastly superior product .
Nov 24, 2018, 11:51 AM
I received the same generic letter. It seems the points balance as at 15 April 2019 will be doubled. So the offer simply protects those points not transferred.Therefore I see no reason not to transfer now at the current conversion rate to take advantage of the QF offer or am I missing something? ...
Nov 21, 2018, 01:15 PM
Totally agree koji. I have been traveling CX regularly for the last 25 years and since the change of caterers the food in all the HK lounges has deteriorated to a very low point .I made my feelings known to the Marco Polo Club and from the response I assume there was a considerable savings made b...
Oct 30, 2018, 03:13 PM
Agree . I received an email on Sunday from CX providing a list of my personal information stolen.Two weeks prior my credit card was fraudulently accessed .Marco Polo Club members be aware.Apparently the hack occurred several months ago but Cathay decided not to inform the 9.4 million members hack...
Oct 26, 2018, 11:20 AM
Still true . I always use a second duvet as padding over the seat this assists with comfort and sleep . Pity CX don't provide a mattress pad which would make a huge difference to the comfort.
Aug 17, 2018, 06:54 PM
I have been searching for one J class reward seat from SYD HKG SYD for the following 7 months ,day by day flight by flight absolutely nothing .As a Club member this is extremely frustrating .Prior to 22 June availability was quite good .now dismal in fact nonexistent.They marketed to their membe...