• Just returned on QF 12 from LAX to SYD . The Qantas Business Lounge was closed and Business passengers provided access to the Star Alliance Lounge no other option . I was informed at checkin the Qantas Business Lounge in LAX was not, nor had been ,operational even though the Qantas website and in...

  • Totally agree just had several flight cancellations with CX and  no alternative options provided . I now have no confidence in booking anything as it is not worth the pain and anguish  associated with airlines cancelling with short notice leaving one stranded .

  • Partly reversed by PM , once again we have mixed messages . 

  •  Very considerate of BA , I do hope Cathay Pacific is considering an  extension given the ongoing impossibility to fly .

  • The Park Hyatt was my regular in Melbourne as the Club lounge offered a quiet retreat at the end of the day . Thanks for updating on its demise I will now move properties given the location of the Park Hyatt was a little inconvenient  but remained supportive due to the excellent lounge .

View All
  • Rebooking after CX flight cancelled

    Jan 20, 2022, 08:15 AM

    I had booked flight from Sydney to New York departing 22 December , CX cancelled my flights one week prior without offer to transfer me to operational airlines . I was unable to fly They simply offered a refund which I received a week latter .It is now untenable to book CX . The CCP are doing ev...

  • I received the same generic letter. It seems the points balance as at 15 April 2019 will be doubled. So the offer simply protects those points not transferred.Therefore I see no reason not to transfer now at the current conversion rate to take advantage of the QF offer or am I missing something? ...

  • Totally agree koji. I have been traveling CX regularly for the last 25 years and since the change of caterers the food in all the HK lounges has deteriorated to a very low point .I made my feelings known to the Marco Polo Club and from the response I assume there was a considerable savings made b...

  • Agree . I received an email on Sunday from CX providing a list of my personal information stolen.Two weeks prior my credit card was fraudulently accessed .Marco Polo Club members be aware.Apparently the hack occurred several months ago but Cathay decided not to inform the 9.4 million members hack...

  • Still true . I always use a second duvet as padding over the seat this assists with comfort and sleep . Pity CX don't provide a mattress pad which would make a huge difference to the comfort.

View All