Our family was travelling (3 of us in total) with a suitcase weighing 27kg and Cathay reprimanded me saying we were over the limit. I responded that we had a weight limit of 23*3, so we are well under the limit.
They said it was ok this time but not next time. Apparently: "We’re progressively shifting from a weight allowance to a piece allowance policy". i.e. the weight limits can't be shared when travelling in a group.
This seems highly illogical and doesn't make practical sense for people with kids or even a couple with a medium sized suitcase. Has anyone encountered this before with Cathay or other airlines?
Air New Zealand appear to use the same logic - the operate per "piece"
for example i have two bags both combined weigh less than 23 kg - Air New Zealand would still sting me with excess allowance charges - as they operate "per piece".
My wife and I often find it easier to share a single checked bag. About 5 years ago at BNE VA domestic we had a check in agent get difficult about our single 26kg bag, when as both platinums we would be entitled to a total of 6x 23kg bags. He wasted a few minutes arguing with us, then went off to “check with his supervisor”. We watched the conversation from across the check in hall. It was a couple of days before Christmas and the airport was rammed, lines long. The supervisor was obviously a busy man and looked at him like he had two heads, it was a very brief conversation.
spinoza
spinoza
Member since 01 Feb 2012
Total posts 221
Our family was travelling (3 of us in total) with a suitcase weighing 27kg and Cathay reprimanded me saying we were over the limit. I responded that we had a weight limit of 23*3, so we are well under the limit.
They said it was ok this time but not next time. Apparently: "We’re progressively shifting from a weight allowance to a piece allowance policy". i.e. the weight limits can't be shared when travelling in a group.
This seems highly illogical and doesn't make practical sense for people with kids or even a couple with a medium sized suitcase. Has anyone encountered this before with Cathay or other airlines?
Travellz
Travellz
Member since 26 Mar 2020
Total posts 55
Air New Zealand appear to use the same logic - the operate per "piece"
for example i have two bags both combined weigh less than 23 kg - Air New Zealand would still sting me with excess allowance charges - as they operate "per piece".
Looks like Cx could be following suit
thelongroad
thelongroad
Member since 14 Nov 2015
Total posts 54
My wife and I often find it easier to share a single checked bag. About 5 years ago at BNE VA domestic we had a check in agent get difficult about our single 26kg bag, when as both platinums we would be entitled to a total of 6x 23kg bags. He wasted a few minutes arguing with us, then went off to “check with his supervisor”. We watched the conversation from across the check in hall. It was a couple of days before Christmas and the airport was rammed, lines long. The supervisor was obviously a busy man and looked at him like he had two heads, it was a very brief conversation.
APACPete
APACPete
Qantas - Qantas Frequent Flyer
Member since 09 Jun 2017
Total posts 46
For the health and drafts of the baggage handlers, I agree with a ‘per piece’ policy.
APACPete
APACPete
Qantas - Qantas Frequent Flyer
Member since 09 Jun 2017
Total posts 46
Correction. For the health and safety of baggage handlers, I agree with a ‘per piece’ policy.