Baggage allowance (when travelling in groups)

4 replies

spinoza

Member since 01 Feb 2012

Total posts 221

Our family was travelling (3 of us in total) with a suitcase weighing 27kg and Cathay reprimanded me saying we were over the limit. I responded that we had a weight limit of 23*3, so we are well under the limit.

They said it was ok this time but not next time. Apparently: "We’re progressively shifting from a weight allowance to a piece allowance policy". i.e. the weight limits can't be shared when travelling in a group.

This seems highly illogical and doesn't make practical sense for people with kids or even a couple with a medium sized suitcase. Has anyone encountered this before with Cathay or other airlines?

Travellz

Member since 26 Mar 2020

Total posts 55

Air New Zealand appear to use the same logic - the operate per "piece"


for example i have two bags both combined weigh less than 23 kg - Air New Zealand would still sting me with excess allowance charges - as they operate "per piece".

Looks like Cx could be following suit

thelongroad

Member since 14 Nov 2015

Total posts 54

My wife and I often find it easier to share a single checked bag. About 5 years ago at BNE VA domestic we had a check in agent get difficult about our single 26kg bag, when as both platinums we would be entitled to a total of 6x 23kg bags. He wasted a few minutes arguing with us, then went off to “check with his supervisor”. We watched the conversation from across the check in hall. It was a couple of days before Christmas and the airport was rammed, lines long. The supervisor was obviously a busy man and looked at him like he had two heads, it was a very brief conversation.

APACPete

Qantas - Qantas Frequent Flyer

Member since 09 Jun 2017

Total posts 50

For the health and drafts of the baggage handlers, I agree with a ‘per piece’ policy.

APACPete

Qantas - Qantas Frequent Flyer

Member since 09 Jun 2017

Total posts 50

Correction. For the health and safety of baggage handlers, I agree with a ‘per piece’ policy.

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