Is it normal for QF FF points to take much longer to be credited when it is for a Points plus Pay seat?

4 replies

trevor

Member since 22 Jun 2013

Total posts 90

Is it normal for QF FF points to take much longer to be credited when it is for a Points plus Pay seat? It has been five days now. Is this fairly standard or do I need to get in touch? Thanks!

watson374

Qantas - Qantas Frequent Flyer

Member since 17 Aug 2012

Total posts 1,285

Ring them up.

Serg

QFF

Member since 12 Apr 2013

Total posts 1,006

I do not think it related. Usually they appear immediately, but from time to time they missed. If they do not appears in week time then I agree - call Qantas.

SeatNextToYours

Member since 12 Mar 2014

Total posts 115

When this has happened to me, I just lodge a missing points claim via the website. Points, etc. have always been credited soon after...

dragonfly

Qantas - Qantas Frequent Flyer

Member since 24 Apr 2013

Total posts 41

If it doesn't credit within 48 hours then there's an error or glitch. I find emailing QFF with scanned boarding passes is better than calling. 

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