VA business class trans-Tasman.

7 replies

wilsoni Banned

wilsoni Banned

Qantas - Qantas Frequent Flyer

Member since 28 Sep 2011

Total posts 302

VA business class trans-Tasman. On the selection page it shows as Business, according to the pop-up info fully refundable. On the booking page the fare rules say it is Business Saver, non-refundable. Anyone know what's going on?

neilwood Banned

neilwood Banned

Member since 07 Apr 2012

Total posts 13

Speak to a gtravel agent!

wilsoni Banned

wilsoni Banned

Qantas - Qantas Frequent Flyer

Member since 28 Sep 2011

Total posts 302

Very informative.  If you don't have something of value to contribute we don't need your comment.

Ryan K

Qantas - Qantas Frequent Flyer

Member since 30 May 2013

Total posts 109

I agree. Why are so many people on these forums so quick to post comments that come across as snappy and/or rude?

djcz

Qantas - Qantas Frequent Flyer

Member since 28 Feb 2014

Total posts 131

He's saying the correct answer, if you don't think it's correct, go and ask somewhere else, where poeple can agree with you.

Hugo

Member since 12 Jun 2013

Total posts 217

djcz: It's not "the correct answer", it's a suggestion for a tedious and potentially expensive way to get (possibly) the right answer. 

It's 2014. We don't need travel agents any more, we have the internet. 

bmc

Virgin Australia - Velocity Rewards

Member since 22 Aug 2013

Total posts 107

I'm no consumer law expert but I suspect if you bought a fare and the purchase was influenced by the "refundable pop-up" then you could argue later that your fare should be fully refundable.  I would screen shot the page so you could confirm to an independant source (ie. the ACCC) that you acted in accordance with the available info.

Andrew Barkery

Qantas - Qantas Frequent Flyer

Member since 21 Mar 2011

Total posts 427

No VA lounge of their own, international wise over to NZ, so, what does this mean?

The AusBT article did not mention, so I would guess that VA will pay NZ for the J/C/D guests on these services to use the Koru Club, eh?

In my POV, VA still has a long way to go, great start, I will definitely use the service, earning more VR FF points as a VR PS, than flying as a VR PS on NZ flights.

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