Member since 24 Jun 2012
Total posts 2
Is it possible to get some credit at all if you re-check your original booking and the price has now gone down by $490!? (Qantas)
I was thinking of changing booking and went back to check prices which is where I made this discovery.
I originally bought a Qantas ticket in March for July travel to USA and now the same route and dates is much cheaper - $490!
I called up the Contact Centre and they advised to send e-mail to Customer Care which may take a few days to reply.
Some sites online say airlines may refund. Thought I'd check here with the expert travellers! Have you heard of such situations especially with Qantas?
Member since 09 May 2011
Total posts 177
I've definitely heard it done by US-based airlines, not necessarily by Australian ones.
Try calling up Qantas and asking if they'll provide you with credit if you cancel your flights. Some fares will definitely allow this, so you'd get credit back, minus a change fee.
If you can do that, then the same agent should be able to rebook your flight and offer you $290 credit ($490 - $200 change fee).
Do try it, but no guarantees here!
Thank you so much! Very much appreciated! I will definitely check this option out!
Member since 25 Jun 2012
Total posts 99
Some platinum credit cards (like the ANZ QFF PLATINUM) offer a 21day guarantee that if you buy something online and find it cheaper within 21days, they will refund the difference...
Virgin Australia - Velocity Rewards
Member since 23 May 2012
Total posts 178
Rs, I checked with my friends at Qantas and they said that some fare types allow you to cancel at some rates (popular ones include: Sale ($200), Red e-Deal ($80), Premium Economy Sale ($200), Business Sale ($300), Business Saver ($100) etc.) If it is lower by $490, then it is definitely worth it to cancel by paying the levy then rebook the fare again.
Be careful that fares lower by that much usually means they are on sale (for a limited time, in most circumstances) and prices change very quickly. I don't think that just by sending them an email will they give you the discounted price because you have confirmed your booking.
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Is it possible to get some credit at all if you re-check your original booking and the price has now gone down by $490!
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