Hi all, a friend of mine is bronze QFF and has a classic reward to JFK and wants to change the dates.

5 replies

bodez

Qantas - Qantas Frequent Flyer

Member since 16 Apr 2013

Total posts 25

Hi all, a friend of mine is bronze QFF and has a classic reward to JFK and wants to change the dates. What is the deal with refunds or changes? I've never had to alter a classic reward. QF website is vague. Cheers.

LondonAussie

Qantas - Qantas Frequent Flyer

Member since 12 Jul 2014

Total posts 79

Quite hard to do..... Your friend is going to lose a lot of points for nothing in the process, if QF have any Calssic seats still available on the new flight.

jamessanders

Member since 13 Dec 2011

Total posts 22

It will cost 5000 points and there will need to be seat(s) available on the desired dates. 

Serg

QFF

Member since 12 Apr 2013

Total posts 870

If you talking about economy then it quite possible, though it will be penalty of 5000 points of so. If you talking about business then it almost impossible (seats very hard to get). However IMHO wasting points for economy not worth eve hassle.

obanpointer

Qantas - Qantas Frequent Flyer

Member since 08 Jun 2014

Total posts 308

The beauty of awards bookings is they are cheap to change or cancel, only a 5000 point penalty and no money lost. The downside is new award flights can be hard to find. One caveat is once the journey has started the return cannot be cancelled just moved so always book 2 one way fares rather than a return

Serg

QFF

Member since 12 Apr 2013

Total posts 870

100% correct for two separate booking

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