Qantas Red Portal Panel

7 replies

kimshep

Qantas - Qantas Frequent Flyer

Member since 11 Oct 2014

Total posts 333

Some 12 months ago, Qantas launched it's Red Portal Panel. After joining members are sent questionnaires and have the possibility of earning QFF points for their input.

For those who are members, what has your experience with this site been?

  1. Satisfactory / Unsatisfactory?
  2. Performance?
  3. Suitability of 'rewards'?
  4. Design of website?
  5. Relevance of your personal 'demographic' to the surveys sent?
  6. Quality of surveys?

To be clear, I am NOT associated with either QF or the Red Panel Portal. My involvement is simply as a member of Red Panel Portal and as a member of QFF's program. I am interested to find your impressions of the program.

anthonyg

Qantas - Qantas Frequent Flyer

Member since 08 Jul 2015

Total posts 5

I dont mind it every now and again. What I find is unfair is that you will be 75% into a survey and the it will say you dont fill the requirements or we have too many alrerady. And provide no points. they have just then been provided free information. I want my 75% of the points that were origionally advertised. I am not a charity 

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 426

I've been a member since it was launched. I have a crack at each survey that is sent to me. 

  1. Satisfactory
  2. OK - there are periods where I don't qualify for any surveys, then others where I get into all of them. 
  3. It's a points for time exchange. I generally can get through even the longer ones in 15+ mins and I'm prepared to invest that for some points
  4. There's two aspects to this - the Red Portal (which is OK) and then the specific survey sites that launch. From what I understand from looking at the page source code, different commissioning vendors will use different survey platforms - some are good - some are clunky pieces of junk
  5. See above comment 
  6. See comment #4

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 426

I dont mind it every now and again. What I find is unfair is that you will be 75% into a survey and the it will say you dont fill the requirements or we have too many alrerady. And provide no points. they have just then been provided free information. I want my 75% of the points that were origionally advertised. I am not a charity 

Anthony,
I was invited a a focus group that was run by Red Portal - the host did note that they are making some changes to better qualify who they target and to also minimise the don't fit reject issue. 

Steve987

Member since 23 Feb 2015

Total posts 253

It is a huge missed opportunity in my view.

 
It should be a great way to survey a significant population at a low cost. 

Unfortunately they made the participant experience so poor, whether it be the late determination that people aren't eligible for points or generally substandard functionality and design, that I withdrew from being a participant.

kimshep

Qantas - Qantas Frequent Flyer

Member since 11 Oct 2014

Total posts 333

Thank you to all who have replied so far. To others, please feel free to comment on the original (or subsequent) post(s).

In order not to influence or skew the discussion, I have deliberately decided to not comment (either positively or negatively) on the responses at this point in time. I will give the thread a few more days to solicit replies .. and will then respond to each comment with my own experiences.

Too Technical

Qantas - Qantas Frequent Flyer

Member since 04 Oct 2016

Total posts 19

How do you sign up to it?


Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,079

I think the recent decision to provide a minimum of 15 Qantas Points per survey is a good one, even if you're determined to be 'not the right fit'. In some cases where lots of questions are asked before this is determined, that's boosted to 50 Qantas Points.

Better than 0 points and an easy way to keep your points balance trickling up, if you're part of the panel.

Hi Guest, join in the discussion on Qantas Red Portal Panel

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