Etihad Lounge Sydney

5 replies

Neil R

Member since 28 Feb 2014

Total posts 55

Hi - flew out of Sydney 2 weeks ago, and had noticed the service of the Etihad lounge had dropped. 

Firstly, when I sat down there were no menus.  It took some time to explain that I wanted to order dinner.  Eventually, when the menu came out I asked for a meal and a drink, I was told everything was self-service except for the main items on the menu.  A couple next to me told me they had the same issue, and gave up and just went and got themselves of cheese from the buffet. 

Now I know this is a first world issue, however one of the selling points for me to start using Eithad was there Sydney lounge (it always felt like a mini first Qantas 1st class lounge) , and while it can get busy was a great place to eat and get organised so I could sleep on the plane.  Has anyone else seen a drop in service at the lounge, or was it just some staff having a bad day?  



Qantas - Qantas Frequent Flyer

Member since 08 Aug 2016

Total posts 112

from what all the blogs are saying it seems that the service has dropped in most lounges. probably due to etihad going into cost cutting most.


Member since 08 Feb 2016

Total posts 5

Yes, it’s a shame, it’s similar everywhere. Flew Dublin to Melbourne recently, lounges in both cities both showing big signs of cost-cutting. Food is a shadow of its former self. Dublin used to have a beautiful breakfast menu, now it’s a buffet. Melbourne menu is much tighter than when it first launched, and the cocktail menu is gone.  


Member since 30 Aug 2017

Total posts 1

I have been to Dublin over the past two years and concur with previous comments. I too was looking forward to the beautiful breakfast. No doubt there is a mark decline.Talking to staff it appears the A380 may be withdrawn from Melbourne. 

Chris C.

Member since 24 Apr 2012

Total posts 1,116

Talking to staff it appears the A380 may be withdrawn from Melbourne. 

Correct: announced in April and taking effect from October.

Etihad drops Airbus A380, first class 'Apartments' from Melbourne


Virgin Australia - Velocity Rewards

Member since 13 Dec 2015

Total posts 27

Just told the only food comes from the buffet...

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