Member since 15 Feb 2013
Total posts 12
Qantas will always honour original booked routing for SC and points.
Qantas - Qantas Frequent Flyer
Member since 08 Jul 2017
Total posts 8
Email the ff dept with yr concern and original booking number- they'll probably give you the gold. They sometimes retain status without achieving all status points required.
Member since 29 Mar 2017
Total posts 30
Maybe they saw your gold status and decided it would be nicer to put you on a better airline.
Member since 30 May 2017
Total posts 1
Interesting, it sounds like the same day Qantas pulled a 737 domestic plane out from use and used it on SYD to Wellington. One of the Jetconnect (QF-NZ). planes was inoperable after inbound from NZ.
Member since 10 Dec 2014
Total posts 17
I’m not sure what the complaint is - they moved you to the next available flight, which happened to be with another airline. As mentioned above, QF will credit you points and Status Credits if asked.
Qantas - Qantas Frequent FlyerJ
Member since 19 Apr 2013
Total posts 13
Status Credits and points have been awarded based upon my original flight booking and just in time for me to renew my gold. Thank you Qantas and to everyone who posted encouragement.
Member since 27 Jun 2013
Total posts 69
Nice work kathbirk
Ok so I had a phone call today apologising for not only changing my flight to Virgin but also for taking so long to contact me.
Hi Guest, join in the discussion on
Qantas full flex, bumped to Virgin?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox