Virgin Australia - Velocity Rewards
Member since 17 May 2018
Total posts 4
Hi all, a few queries on status maintenance and review dates for those who are more familiar!
My review date is 7 September 2018, with a second date listed in my account of 'Status Credits earnt since 21 September 2018'. I'll shortly (in June) meet the requirements to maintain Gold status for another 12 months.
Why are there two dates listed and what is the significance of the 21 September date?
Does the review date shift back to the date at which I earn the status credits with which I maintain Gold (i.e. in June) or does it stay at 7 September?
If not, and I fly on 21 and 23 September, will any status credits I earn count towards maintaining Gold 'next' year? i.e. not be wasted in trying to maintain Gold 'this' year which I already would have done.
Member since 22 Oct 2012
Total posts 192
I've always thought that Status review dates were at the end of the month. Ah, but you don't mention which airline you're referring to. That would help.
Member since 06 Aug 2017
Total posts 98
Given that you've posted this in the "Virgin Australia" section of the forums I'm thinking that it's safe to assume that you're talking about your VA status!
Thanks - yes, VA/Velocity. Also interested if anyone can confirm the difference between the two dates as I'll be travelling exactly on that 21 September date and would rather I earn the status credits for the 'next' year.
Member since 06 Oct 2017
Total posts 39
Your review date, is your review date. You'll find that on the earned since date would be when you first flew in the 17/18 membership year.
Member since 05 Mar 2015
Total posts 23
I concur with previous posters that you can rely on your review date, rather than the displayed date, as the authoritative date, and any discrepancy should be able to be worked out with Velocity's call center. I've also had some variation across platforms for the status credits since date, although this has been fairly intermittent. Given the two week discrepancy, I'm guessing that Velocity IT is showing that date because it is the date your status is actually renewed. All of my renewals have occurred exactly 14 days after my review date, at the end of the "status review period"--so have all the renewals on the accounts I manage.
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